Pastel vs. Visual Assistance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pastel
Score 6.9 out of 10
N/A
Pastel is a visual collaboration tool from the company of the same name in Toronto, that helps users get project approvals faster. A SaaS, it works from a browser, and users can give visual feedback directly on websites, and users can create a canvas out of any website to get a point across in seconds. It can be used to automatically create tickets and tasks into other tools.
$29
per month 1 user
Visual Assistance
Score 0.0 out of 10
Small Businesses (1-50 employees)
Visual Assistance is a software solution that accelerates issue resolution by allowing support agents to virtually assess equipment status and configurations, guiding clients through interactive troubleshooting steps. The personalized recommendations and collaborative problem-solving approach aims to enhance customer understanding and confidence. Beyond reducing the need for onsite visits, Visual Assistance streamlines the troubleshooting experience, and its emphasis on visual collaboration…
$50
per month 5 users, 100 SMS
Pricing
PastelVisual Assistance
Editions & Modules
Solo
$29
per month one user
Studio
$99
per month starts at 5 users
Enterprise
$350
per month starts at 10 users
No answers on this topic
Offerings
Pricing Offerings
PastelVisual Assistance
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
PastelVisual Assistance
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Enterprises
Miro
Miro
Score 9.1 out of 10
Miro
Miro
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Testimonials
PastelVisual Assistance
ScreenShots

Visual Assistance Screenshots

Screenshot of SMS InvitationScreenshot of User showing situation via rear cameraScreenshot of Service agent guiding customers to resolve problems using annotation and voice chat.Screenshot of Instant Messaging