Prysm Software vs. Visual Assistance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Prysm Software
Score 7.8 out of 10
N/A
Prysm Software offers a software solutions for a pro-active & centralized security & building management.N/A
Visual Assistance
Score 0.0 out of 10
Small Businesses (1-50 employees)
Visual Assistance is a software solution that accelerates issue resolution by allowing support agents to virtually assess equipment status and configurations, guiding clients through interactive troubleshooting steps. The personalized recommendations and collaborative problem-solving approach aims to enhance customer understanding and confidence. Beyond reducing the need for onsite visits, Visual Assistance streamlines the troubleshooting experience, and its emphasis on visual collaboration…
$50
per month 5 users, 100 SMS
Pricing
Prysm SoftwareVisual Assistance
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Prysm SoftwareVisual Assistance
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
Prysm SoftwareVisual Assistance
Best Alternatives
Prysm SoftwareVisual Assistance
Small Businesses
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Medium-sized Companies
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Enterprises
Miro
Miro
Score 9.0 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Prysm SoftwareVisual Assistance
Likelihood to Recommend
7.9
(4 ratings)
-
(0 ratings)
User Testimonials
Prysm SoftwareVisual Assistance
Likelihood to Recommend
Prysm Software
For being a security software, it is extremely secure and it has never failed. It is a very robust software and the fact that it integrates with so many other security / surveillance system is very good. The company has been on the market for a while and the software is constantly updated adding new enhancements and features all the time. The video module is the feature we like the most. We use it all the time and it is extremely reliable. With the phone we can check properties and inside, from one office to a kitchen area, a lobby, a corner. We can connect several phones and users and we can manage rerouting our emegencies very easily. The alarm control is also very good and easy to use
Read full review
OptimaTech Limited
No answers on this topic
Pros
Prysm Software
  • Security and safety are good.
  • Easy to use.
  • User-friendly interface
Read full review
OptimaTech Limited
No answers on this topic
Cons
Prysm Software
  • I find it difficult to import the data from my research work to graph them.
  • version 8 has been frustrating.
Read full review
OptimaTech Limited
No answers on this topic
Alternatives Considered
Prysm Software
Overall the experience with Bloomfire has been a positive one.it makes such difference day-to-day to have a single source of truth for our organization.
Read full review
OptimaTech Limited
No answers on this topic
Return on Investment
Prysm Software
  • we saved 2 headcounts by investing in this vision app solution
  • our maintenance engineers can learn easily on how to use it
  • very reliable and the technology is excellent
Read full review
OptimaTech Limited
No answers on this topic
ScreenShots

Prysm Software Screenshots

Screenshot of Prysm Software

Visual Assistance Screenshots

Screenshot of SMS InvitationScreenshot of User showing situation via rear cameraScreenshot of Service agent guiding customers to resolve problems using annotation and voice chat.Screenshot of Instant Messaging