Quadient Accounts Receivable vs. Upflow

Amazing tool for workflow automation, customer self service, housing customer information in one repository, risk assessment for customers. Less helpful for cash forecasting and a bit more rigid for workflow set ups if the customer has multiple accounting pathways to send notifications to.

• User friendly dashboard
• Ease of use setting up workflows
• Easy to follow aging report to reconcile
• DSO on the front home page

Incentivized

• Workflows are not set up to easily choose different billing contact choices (invoice, inquiry statements to different aliases)
• Cash forecasting graphics are unhelpful and can be refined
• DSO calculation is set at 365 day average only - there are no options to view DSO averages by collector or 90 days averages

Amazing tool which we love. Definitely something to consider if you have a high volume of customers or your team runs lean as it does a lot of the touches without human support

Super easy set up - does not need Admin support to create workflows or templates - anyone with a sense of receivables processes can do it

Quadient stacked up pretty well. Pricing was a bit higher than what we wanted to spend; however, based on the value we are receiving in a streamlined product, we pulled the trigger on it. Dunning was a bit more limited and manual process in the collections process so we opted for Quadient.

Incentivized

• Decrease in our DSO which was relatively high before
• Ease of use by our customers to gather statements or invoices
• Ease of use platform for all employees

Incentivized