Rapid7 InsightVM vs. SentinelOne Singularity

I think Rapid7 InsightVM is well suited for large enterprise customers with a lot of assets. It integrates well with a number of different ITSM solutions which I think is very good. There are not many CIS benchmarking tools on the market and Rapid7 InsightVM does a very good job at benchmarking. I think where Rapid7 InsightVM falls down a little is on false positive vulnerabilities. Sometime you there a few positive results on vulnerabily discovery. Tuning the settings for scan engines can sometimes be trick as well.

Incentivized

It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.

• The API is also a great tool for us to automate lots of routine procedures like scan and report of asset(s) BY EMAIL.
• Tagging. It helps sort out results and reports for respective assets Owner for remediation without a lengthy report including unnecessary information for that particular team.
• SQL Reporting. It provides advanced reporting and export capabilities that you can not find in the stock report template.

Incentivized

• SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
• The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
• SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.

Incentivized

• Devices found and scanned are never removed. Removal must be done manually with no option for automation.
• The database can be fragile. Ours quietly corrupted and progressively degraded until we had to restore and lose 6 months of data. Still didn't fix it and had to be rebuilt again losing all data.
• Workflow for delegating remediation is supposed to be helpful, but can also become cumbersome.
• Scheduling can become a nightmare if not monitored closely. We found jobs had failed to run because the server had gone offline. When the server came online, it did not try to run missed jobs. Running missed jobs all at once can overload the server, but searching for and launching a large number of missed jobs manually is a pain.

Incentivized

• Possibly for compatibility with legacy Windows OS's and non Windows OS's.
• Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
• Could do better with reporting at the base level subscription.

Incentivized

Reliable for simple installation and above all efficient

Incentivized

While I think it is a great tool and platform, I believe it (like all tools and solutions) is always evolving and the needs for clients are changing as the industry evolves and threats are upgraded. Cost is good, and support is helpful. Some things could be more granular and others could be easier to understand

Incentivized

There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple

Incentivized

I gave it a seven due to the functionality and general ease of use after the initial setup headaches, but compared to Qualys, Rapid7 Nexpose falls short on features and ease of use. Their support drags this rating down a point as well. I have gone weeks with no update on semi-critical issues and typically have to make call after call to get a semi-coherent response.

Incentivized

Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.

Incentivized

I think Tenable is very comparable and they are both leaders in this space. I evaluated both of them side-by-side and ultimately decided to go with Rapid7. Tenable did have a slight edge on the amount of information I was getting from the machines, but I landed on R7 because I found the features of the InsightVM tool to be more useful. They both get the job done, but I found InsightVM a better experience to use on a day-to-day basis and had better quality of life features that I was looking for.

Incentivized

In the distant past we had used iSensor through Dell. I can't say much about iSensor because we never really had it show any incidents or activity or reports. It might be better these days but from what I can tell, SentinelOne is the Gold Standard currently.

Incentivized

• It certainly has a more positive impact than negative impact while performing the scans. Nexpose can find report vulnerabilities that our other scanner fails to identify during the scan because of its defined scan templates.
• Also, even if the scan is not being performed due to some issues like reachability, whitelisting, etc. it will try to give scan results unlike QualysGuard which just marks the asset as unreachable.

Incentivized

• SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
• The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.

Incentivized