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Recupra vs. Tebra Practice Marketing

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recupra

    N/AN/ARecupra is an AI patient outreach platform for healthcare clinics. It targets the revenue a front desk cannot chase: cancelled slots that go unfilled, patients who do not show, and patients who drift out of care. How it works Recupra runs a set of AI voice agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is…

    $5

    per confirmed appointment

    Tebra Practice Marketing

    Score7.7 out of 10
    N/ATebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.

    $0

    Pricing
    RecupraTebra Practice Marketing
    Editions & Modules
    No answers on this topic
    Cub
    $0
    Professional
    $300
    Managed Services
    $500
    Offerings
    Pricing Offerings
    RecupraTebra Practice Marketing
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsRecupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants.
    More Pricing Information
    User Ratings
    RecupraTebra Practice Marketing
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    RecupraTebra Practice Marketing
    Likelihood to Recommend
    Puppeteer AI
    No answers on this topic
    Tebra
    The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
    Incentivized
    Read full review
    Pros
    Puppeteer AI
    No answers on this topic
    Tebra
    • Patient communications: being able to send patients text messages has been a great benefit.
    • Kareo sends out appointment reminders for us which saves our employees time.
    Incentivized
    Read full review
    Cons
    Puppeteer AI
    No answers on this topic
    Tebra
    • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
    • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
    Incentivized
    Read full review
    Support Rating
    Puppeteer AI
    No answers on this topic
    Tebra
    Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
    Incentivized
    Read full review
    Alternatives Considered
    Puppeteer AI
    No answers on this topic
    Tebra
    We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
    Incentivized
    Read full review
    Return on Investment
    Puppeteer AI
    No answers on this topic
    Tebra
    • We have not been using it long enough to know an answer to this.
    Incentivized
    Read full review
    ScreenShots

    Recupra Screenshots

    Screenshot of Waitlist agent: cancelled slots detected, calls placed, and the resulting fill rate.Screenshot of Dashboard: revenue recovered, calls placed, and appointments booked by the agents.Screenshot of Reminder agent: call outcomes, with confirmations, reschedules, and cancellations.Screenshot of No-show agent: patients called after a missed visit, and the visits rebooked.Screenshot of Call transcript and recording for a call that ended in a booked appointment.Screenshot of EHR integration settings, with Healthie and athenahealth connected.