TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Relay CRM

    N/AN/ARelay CRM is a customer support platform built by Switch Labs. It is designed for small and mid-sized businesses that need a modern help desk with built-in AI capabilities and a knowledge base, without the complexity or cost of enterprise solutions like Zendesk or Freshdesk. Key Capabilities Relay includes eight built-in AI features across all plans: AI reply suggestions drawn from knowledge base content, auto-prioritization with 95% accuracy, instant ticket summaries, sentiment…

    $0

    per month per user

    Pricing
    Relay CRM
    Editions & Modules
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    Pro
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    Business
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    Enterprise
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    Offerings
    Pricing Offerings
    Relay CRM
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
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