RingCentral AI Receptionist

I would suggest that my peers run rigorous call tests with diverse real-world audio conditions, such as noisy backgrounds, heavy speakerphone reverb, fast talkers, and mid-sentence pauses. This will let you calibrate barge-in sensitivity and greeting timing before your customers hear it since it is always better to have a positive response before going live far with it.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It's great for appointment scheduling
• 24/7 reliable phone pick up
• Good for follow ups, it closed me a deal once just for following up

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Should not necessarily be mandatory, but rather an option we can use when needed. There are times when I’m not too busy and can personally answer calls
• Minutes should exists even after transferring the call - from AI to human
• Cheaper offers in the future

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The rating is based on the fact that RingCentral AI Receptionist delivers overall on it's core offering

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Great integrations against the same, I am really happy with the support and results given by it.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Helped to reduce Manual dependency by 76%
• Reduced call explained by previous agent by 2 mins which is 70% improved number
• First-contact routing accuracy improved by roughly 25% compared to our previous static IVR menu

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info