Rocketlane vs. Runrun.it

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rocketlane
Score 8.5 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Runrun.it
Score 9.4 out of 10
N/A
RunRun.it is a project management solution built around task management to drive productivity.
$0
Pricing
RocketlaneRunrun.it
Editions & Modules
No answers on this topic
Free
$0
Business
$8
per month per user
Enterprise
$25
per month per user
Offerings
Pricing Offerings
RocketlaneRunrun.it
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details14 days free to evaluate the software with up to 100 employees in your account. After this period ends, our plans are pre-paid, which means that the client makes the payment before using the software.
More Pricing Information
Community Pulse
RocketlaneRunrun.it
Considered Both Products
Rocketlane
Chose Rocketlane
Ease of User, User Friendliness, Customer Onboarding, Task Management, Effective & Efficient communication, Project Management, E-mail reminders/notifications, Publishing status report, Overview of all projects, Templates, Resource management, Timesheet
Chose Rocketlane
The older one was no as good as Rocketlane because the User interface and UI are most important to use any software for the end user. Because more easy to understand, and easier to adapt the software. Thanks, Rocketplane I really like rocketplane because of its features and …
Chose Rocketlane
Rocketlane was extremely easy to stand up and get running. Both our internal teams and customers have been fans of the process so far. We had our first projects set up, with our Salesforce sync and white-labeled branding all live within the first week.
Chose Rocketlane
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
Chose Rocketlane
Rocketlane is more robust for onboarding than monday.com with better customer interface. However, Rocketlane does not have some of the advanced features of ChurnZero or GUIDEcx. However, Rocketlane's pricing is aligned well with the features they offer.
Runrun.it

No answer on this topic

Features
RocketlaneRunrun.it
Project Management
Comparison of Project Management features of Product A and Product B
Rocketlane
8.4
Ratings
9% above category average
Runrun.it
8.5
Ratings
10% above category average
Task Management9.00 Ratings10.00 Ratings
Resource Management8.00 Ratings10.00 Ratings
Gantt Charts8.00 Ratings7.00 Ratings
Scheduling9.00 Ratings9.00 Ratings
Workflow Automation8.00 Ratings7.50 Ratings
Team Collaboration10.00 Ratings7.30 Ratings
Support for Agile Methodology9.00 Ratings8.30 Ratings
Support for Waterfall Methodology5.00 Ratings7.50 Ratings
Document Management8.00 Ratings5.00 Ratings
Email integration9.00 Ratings7.70 Ratings
Timesheet Tracking9.00 Ratings9.00 Ratings
Mobile Access00 Ratings10.00 Ratings
Change request and Case Management00 Ratings10.00 Ratings
Budget and Expense Management00 Ratings10.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Rocketlane
-
Ratings
Runrun.it
10.0
Ratings
26% above category average
Quotes/estimates00 Ratings10.00 Ratings
Invoicing00 Ratings10.00 Ratings
Project & financial reporting00 Ratings10.00 Ratings
Integration with accounting software00 Ratings10.00 Ratings
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RocketlaneRunrun.it
Small Businesses
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Medium-sized Companies
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Score 8.2 out of 10
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Score 8.2 out of 10
Enterprises
InEight
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Score 8.2 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
RocketlaneRunrun.it
Likelihood to Recommend
10.0
(0 ratings)
9.3
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
9.7
(0 ratings)
User Testimonials
RocketlaneRunrun.it
Likelihood to Recommend
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Apropriado para gestão de tempo, organização de demandas e planejamentos, tanto de forma micro quanto de alta gestão. Inapropriado para trabalhos colaborativos na área de geração de ticket. Falta um canal de comunicação mais fluído e com mais ferramentas de suporte. Provavelmente uma interface com o hangout ou chats do e-mail cadastrado facilitassem essa comunicação. Suitable for time management, organization of demands, and planning, both on a micro level and high management. Inappropriate for collaborative work in the area of ticket generation. There is a lack of a more fluid communication channel and more support tools. Probably an interface with Hangouts or email chats would facilitate this communication.
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Pros
  • The project timelines and tasks feature is nice.
  • Status updates can be published, which can be seen by external stakeholders/clients even though they are not on Rocketlane or they have not taken Rocketlane subscriptions.
  • Timesheets can be easily tracked through which resource utilization can be planned.
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  • Gestão de tempo Time Management
  • Gestão de tarefa Task Management
  • Organização de planejamento Planning organization
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Cons
  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
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  • Productivity dashboards and reports
  • Dashboards e relatórios de produtividade
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Likelihood to Renew
It really helps to support us in supporting our customers.
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No answers on this topic
Usability
Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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It's easy and practical, doesn't need too much time to learn how to use it.
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Alternatives Considered
Ease of User, User Friendliness, Customer Onboarding, Task Management, Effective & Efficient communication, Project Management, E-mail reminders/notifications, Publishing status report, Overview of all projects, Templates, Resource management, Timesheet
Read full review
No answers on this topic
Return on Investment
  • As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.
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  • 40% reduction in rework and missed deadlines
  • 25% increase in team productivity:
  • Improvement in management control and planning:
  • Redução de 40% no retrabalho e perda de prazos
  • Aumento de 25% na produtividade da equipe:
  • Melhoria no controle de gestão e planejamento:
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ScreenShots

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents