Samsara Apps & Driver Workflows vs. The Fleet Office

We use the Samsara Apps & Driver Workflows to record incidents which happen away from the depot. It enables drivers to record where & when an incident happens. They can add a picture, video or other media relating to the incident. The system guides the driver through questions to make the process easier.

Incentivized

Driver workflows lets our Ops team review issues in real time, make vehicle substitutions when necessary, and schedule maintenance when a defect is found. It helps us stay on top of issues before they become bigger, which saves down-time for vehicles. Drivers are comfortable with the flow, which makes them more likely to be highly compliant with using the app.

Incentivized

We found Microlise very difficult to work with, both from a procurement perspective, demo & from historically using some of their solutions. The App isn't as dynamic as Samsara Apps & Driver Workflows & we struggled to be able to evaluate the tool, not being able to get the same results made us move onto other options.

Incentivized