Serviceware Processes vs. servis
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Serviceware Processes | Score9 out of 10 | N/A | helpLine was an ITSM solution developed by the European IT service software company of the same name headquartered in Germany, acquired by Serviceware and now representing the central process platform for the Serviceware Enterprise Service Platform, rebranded Serviceware Processes. | N/A |
servis | Score10 out of 10 | N/A | servis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction. | $90 per month per user |
| Serviceware Processes | servis | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 20% discount for annual pricing. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Serviceware Processes | servis | |
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| Small Businesses | Agiloft Service Desk (discontinued) Score9 out of 10 | Salesflare Score10 out of 10 |
| Medium-sized Companies | ManageEngine ServiceDesk Plus Score9.2 out of 10 | Kintone Score9.7 out of 10 |
| Enterprises | Ivanti ITSM Score6.4 out of 10 | Oracle Sales Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Serviceware Processes | servis | |
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| Likelihood to Recommend | 9.0 | 10.0 |
| Usability | - | 10.0 |
| Support Rating | 9.0 | - |
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| Usability | No answers on this topic |
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