TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ShareBase (discontinued)

    Score9.3 out of 10
    N/AShareBase is a cloud-based, enterprise file sync and share solution from Hyland, that provides a simple experience to store, search for and share content securely. Going forward Hyland will no longer offer the product.N/A

    Suralink

    Score8.5 out of 10
    N/ACPAs can use Suralink to manage PBC request lists, securely transfer documents, and improve the client experience. The Suralink platform combines a dynamic PBC list, assignment workflow, and secure file hosting with the goal of delivering a more efficient and organized engagement.

    $17

    per month per firm user

    Pricing
    ShareBase (discontinued)Suralink
    Editions & Modules
    No answers on this topic
    Secure File Sharing Plan
    $17
    per month per firm user
    Standard
    $29
    per month per firm user
    Premium
    $39
    per month per firm user
    Offerings
    Pricing Offerings
    ShareBase (discontinued)Suralink
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    ShareBase (discontinued)Suralink
    Small Businesses
    Dropbox DocSend
    Score8.3 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Medium-sized Companies
    Dropbox DocSend
    Score8.3 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShareBase (discontinued)Suralink
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ShareBase (discontinued)Suralink
    Likelihood to Recommend
    Discontinued Products
    Sometimes, there are professors and teachers that need to share with other people of the same department certain information to help them to improve their classes or just to communicate something that might be easily uploaded there than in other platforms or software. Also, it can help people of different departments to be aware of the contents that students are seeing constantly in classes.
    Incentivized
    Read full review
    Suralink
    SuraLink makes perfect sense for a CPA firm that works with a number of clients. It provides easy access, and well-presented display of each client and the corresponding files provided. The security of the files is also imperative for sensitive client information. The format of the portal also allows for ease of understanding which files coordinate to what requests. This is in contrast to a something like a "drop-box" in which it is simply a list of files. This may not be the proper product for a smaller operation that only seeks secure file transfers on a non-regular basis. Additionally, for the smaller organizations, the cost may be prohibitive for little to sparing use. In those situations, a more simple secure file transfer options may be more advantageous.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It has a great capacity.
    • Allows you to collaborate and share with others.
    • Take care of privacy.
    Incentivized
    Read full review
    Suralink
    • Live open items list for both the engagement team and the client
    • Secure file transfer with ease and customization for alerts
    • Optimal encryption for data security and safety
    Incentivized
    Read full review
    Cons
    Discontinued Products
    No answers on this topic
    Suralink
    • There seems to be a number of situation in which the site is down or experiencing difficulties. This makes it difficult to work with clients and obtain documentation.
    • When uploading a large volume of workpapers, there are occasions in which some or all of the files will not upload properly. This creates additional back and forth and frustration with the client for re-requests or follow-ups.
    • The email notification alerts could be stronger in how they are displayed and how the changes/updates are utilized.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I think that there is important to understand that there are some software or platforms that more than stacking up between them, complement each other to have a great diversity of tools and instruments for creating and presenting information in different ways. In this case, ShareBase is completely different than most of these pages and that makes it a valuable tool.
    Incentivized
    Read full review
    Suralink
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Collaborating processes are benefitted.
    • Makes smaller the time of sharing documents and files.
    • Allows everyone to protect their information while communicating with others.
    Incentivized
    Read full review
    Suralink
    • Positive - Significantly reduced time searching for files that correspond to audit requests
    • Positive - Reduced time creating list(s) of open items or documents that remain needed from the client, as the portal serves as a "live" request list
    • Positive - Integration with EXCEL for PBC lists of items needed, which removes the need for a special format list to import correctly
    Incentivized
    Read full review
    ScreenShots

    ShareBase (discontinued) Screenshots

    Screenshot of ShareBase offers a Guided Uploads option for securely capturing the types of documents necessary to support a transaction within a business process intuitively and optimized for mobile devices without requiring a app to be downloaded.Screenshot of Link shares can be a single document share or a folder of documents, including any sub-folders within the parent folder.  Each link share includes the appropriate rights (download, modify, view-only) as well as how long the link will stay active, with both items able to be controlled by an Administrator.Screenshot of The majority of link share recipients use ShareBase on mobile devices so the link share experience has been designed and optimized for those devices without requiring an additional app to be downloaded on their devices.Screenshot of ShareBase allows organizations to brand the user experience when securely sharing and receiving content with individuals outside of their organization.