SolidFire (discontinued) vs. VMware ThinApp (discontinued)

Solidfire is a good, multi-purpose array for iSCSI environments. Grid architecture allows incremental, linear expansion of the array both in capacity and performance. The all-flash is a very high performance, low latency platform for a lot of applications. The way the company has architected the platform allows for continual upgrades and removes the lift-and-load replacements if you stay with Solidfire in the future. The Solidfire fiber channel implementation is workable, but largely there is a checkbox. I cannot imagine any fiber channel shop is going to look at a Solidfire seriously, unless they are looking to move towards Ethernet based transport. Write intensive workloads struggle on the array. The double-helix data protection combined with the architecture can make writes more latent than expected - well into the teens and 20's of ms within the array.

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VMware ThinApp is really great for simple packaging projects, standalone apps, or older apps that needs specific runtimes or environment which are not available on target operating systems. Integration with VMware Horizon is simple, and deployment is easy by using shares for storing captured apps, or MSI packages for deploying by group strategies.

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• Speed is incredible.
• Ongoing maintenance is great.
• Price point was quite good.

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• Virtualizes applications for easy deployment
• Allows you to run two versions of the same software at the same time.
• Outstanding customer support

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• API documentation could use some help
• GUI can be slow

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• VMware seems to have abandoned the product (no functionality evolutions, only security patches).
• VMware ThinApp is really difficult to buy standalone, it comes packaged with other products.

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When we have had problems, the response on the Solidfire side has been strong, but not perfect. As they scale and integrate into NetApp, support from regions outside of the USA are having a more difficult time diagnosing and addressing issues for complex problems. The Boulder, CO, and Raleigh, NC, support teams are both extremely strong and provide top-notch support. ActiveIQ is a great support tool both for NetApp/Solidfire and for the customer. The proactive support tickets opened have been helpful. The node-based support has been excellent - meaning when we had a DIMM fail, they sent a replacement node - no time consuming troubleshooting of internal components to fix the issue. Upgrades are handled by SF technicians, so it feels white-glove

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SolidFire was chosen over these other service providers because of relationships we have with the company, with our reps, and with the local Denver presence. We also are a partner, and we felt that the solution stacked up technologically very well against the competition and was more cost effective.

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The only application that I have ever used that does exactly what VMware ThinApp does is Cameyo, and VMware is light years ahead of them in terms of usability. VMWare is the industry standard for application virtualization, and they do this by making a powerful product that is remarkably simple to use and top it off with A1 customer support.

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• The ROI was quick - under 1 year

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• VMware ThinApp allowed us to maintain older apps, avoiding refactoring costs.
• ThinApp used with VMware Horizon is great to separate desktop and app management, allowing to fine-tune desktop delivery to end users.

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