TrustRadius

Support.com Guided Path

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Support.com Guided Path
Score 8.0 out of 10
N/A
Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.N/A
Pricing
Support.com Guided Path
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Support.com Guided Path
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Support.com Guided Path
Considered Both Products
Support.com Guided Path
Verified User
Employee
Chose Support.com Guided Path
No alternative utilized
Best Alternatives
Support.com Guided Path
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Score 8.5 out of 10
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Score 8.5 out of 10
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User Ratings
Support.com Guided Path
Likelihood to Recommend
8.0
(1 ratings)
User Testimonials
Support.com Guided Path
Likelihood to Recommend
Support.com
It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
Verified User
Anonymous
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Pros
Support.com
  • Helped in customer and technical support with massive home based team.
  • Optimized home sourcing and industry leading solutions.
  • Helped a lot in Education and Healthcare.
Verified User
Anonymous
Read full review
Cons
Support.com
  • Need more value with products.
  • Need more value with warranty.
  • Cloud platform needs improvement.
Verified User
Anonymous
Read full review
Alternatives Considered
Support.com
No alternative utilized
Verified User
Anonymous
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Return on Investment
Support.com
  • No specific resources required.
  • Less team because of home based services.
  • User friendly.
Verified User
Anonymous
Read full review
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