What users are saying about

Symantec Critical System Protection

7 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

Symantec Critical System Protection

Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.

Feature Rating Comparison

Security Information and Event Management (SIEM)

Symantec Critical System Protection
2.8
Centralized event and log data collection
Symantec Critical System Protection
3.0
Deployment flexibility
Symantec Critical System Protection
2.0
Custom dashboards and views
Symantec Critical System Protection
3.0
Host and network-based intrusion detection
Symantec Critical System Protection
3.0

Pros

  • Prevents exploits, unwanted executables, registry changes, and system file changes
  • Can allow exceptions for software vendors such as Microsoft or Adobe
  • Prevents lateral movement with certain network rules configured
  • Can record file changes

Cons

  • Tuning takes a very long time
  • Turning the product on or off can take time
  • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators

Support

Symantec Critical System Protection10.0
Based on 1 answer
They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.

Alternatives Considered

We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.

Return on Investment

  • Great protection for unchanging systems
  • We have comfort that the protected systems are safe from intrusion
  • Excellent price

Pricing Details

Symantec Critical System Protection

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details