Tebra Practice Marketing vs. Valian

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Tebra Practice Marketing	Score7.7 out of 10	N/A	Tebra Practice Marketing (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers.	$0
Valian	N/A	N/A	Valian is a front desk platform for dental practices. Its AI teammate, Amy, answers patient phone calls 24/7, books appointments directly into the practice management system the office already uses, and sends reminders, confirmations, and recall outreach by text and email. Key capabilities: - Phone coverage: every inbound call is answered around the clock, including lunch hours, evenings, and weekends. Missed calls receive an automatic text…	$0.25 one-time fee per text or email

Valian is usage-based with no platform fee, no seat fees, no setup fee, and no contract. Voice calls are $1.00 per connected minute, SMS and email are $0.25 each, real-time insurance verification is $2.50 per check, and a dedicated phone number is $10 per month. The first month of insurance verification is free. Practices signing up for the full system receive a dollar-for-dollar match of their initial wallet deposit, up to $1,000 in credit.

User Ratings
	Tebra Practice Marketing	Valian
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)
Support Rating	3.0 (1 ratings)	- (0 ratings)

User Testimonials
	Tebra Practice Marketing	Valian
Likelihood to Recommend	Tebra The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution. Incentivized Howell Howell Practice Manager Read full review	Valian No answers on this topic
Pros	Tebra Patient communications: being able to send patients text messages has been a great benefit. Kareo sends out appointment reminders for us which saves our employees time. Incentivized Howell Howell Practice Manager Read full review	Valian No answers on this topic
Cons	Tebra There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution. It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit. Incentivized Howell Howell Practice Manager Read full review	Valian No answers on this topic
Support Rating	Tebra Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly. Incentivized Howell Howell Practice Manager Read full review	Valian No answers on this topic
Alternatives Considered	Tebra We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out. Incentivized Howell Howell Practice Manager Read full review	Valian No answers on this topic
Return on Investment	Tebra We have not been using it long enough to know an answer to this. Incentivized Howell Howell Practice Manager Read full review	Valian No answers on this topic
ScreenShots		Valian Screenshots

Tebra Practice Marketing vs. Valian

Tebra Practice Marketing

Valian

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