TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TextUs

    Score8.6 out of 10
    N/ATextUs is a business-class text messagingsoftware from the company of the same name in Boulder, a real-time communication platform designed to improve businesses communication with leads, candidates, and customers. TextUs currently serves sales, staffing and recruiting, SaaS, higher education, HR, healthcare, property management, financial services, and nonprofits, boasting a 98% read rate and up to 40% response rates.

    $250

    per month

    TrueDialog

    Score9 out of 10
    N/ATrueDialog is a cloud-based mobile text messaging solution that supports instant, personalized communication between businesses and their customers, from the company of the same name in Austin, Texas.

    $99

    per month

    Pricing
    TextUsTrueDialog
    Editions & Modules
    Standard Team Plan
    $250
    per month
    High Volume Messaging
    Customized Texting Plans
    Small Business
    $99
    per month
    Business Pro
    $375
    per month
    Enterprise
    $899
    per month
    Custom Enterprise
    $2499
    per month
    Pay-as-you-Go
    No Monthly Fee
    API Only
    Pricing based on a per message or per thousand message basis
    Offerings
    Pricing Offerings
    TextUsTrueDialog
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    TextUsTrueDialog
    Likelihood to Recommend
    8.5
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    TextUsTrueDialog
    Likelihood to Recommend
    TextUs
    It's great for high-volume use and one-on-one communication. It is a great way for us to reach people who can't speak on the phone or who are in a rush. It is also a great tool for following up with candidates who have become unresponsive.
    Incentivized
    Read full review
    TrueDialog
    TrueDialog is different from the other texting platforms because they offer a white-glove approach. You feel like they genuinely care about your business and want it to succeed.
    Incentivized
    Read full review
    Pros
    TextUs
    • Seamlessly connected with our hubspot.
    • I see all the past records of the contact ie. what we had sent them earlier, offers we shared with them etc within hubspot.
    • Back then our HR team also used it, to reach out to candidates who are potentially fit for a job.
    • It's real time ie. the contacts that we reach out to on TextUs, are already synced with our hubspot which is great.
    Incentivized
    Read full review
    TrueDialog
    • SMS Messaging.
    • Link shortener.
    • Contact center solution.
    Incentivized
    Read full review
    Cons
    TextUs
    • It would be nice to have a labeling feature outside of the "tags".
    • Needs a sorting/filtering option.
    Incentivized
    Read full review
    TrueDialog
    No answers on this topic
    Usability
    TextUs
    The UI is not cluttered, it just hits the right nodes and doesn't ask you to do many things at once, also it's easy to do stuff if you know what I mean
    Incentivized
    Read full review
    TrueDialog
    No answers on this topic
    Alternatives Considered
    TextUs
    No answers on this topic
    TrueDialog
    Message media's support was non-existent. They are from Australia so you call long distance and there only seems to be 2-3 people working for the company now.
    Incentivized
    Read full review
    Return on Investment
    TextUs
    • Increased our schedule capacity from being able to communicate faster and more efficiently.
    Incentivized
    Read full review
    TrueDialog
    • 10X our messaging capability.
    Incentivized
    Read full review
    ScreenShots