Trellix ePolicy Orchestrator vs. Vulcan Cyber (discontinued)

[McAfee ePolicy Orchestrator] seems to be better suited to large enterprise applications... I don't feel it really suits the or self-managed SMB market. The general joe is not going to understand how to wield this product to it's full potential. For those of us managing large networks, this is a very ideal product for managing multiple sites and users.

Incentivized

It's really challenging at times to contend with multiple vulnerabilities on a daily basis, and having a way to make sense of what actually needs to be prioritized and what can be shifted further down the task list is extremely helpful. Because the solution suggests what your next step should be in mitigating a specific vulnerability, it helps us save time and research by enabling us to immediately take action after being informed about an issue.

Incentivized

• Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
• Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
• ePO provides access into our MSME software so that we're not managing many different products from different locations.
• In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.

Incentivized

• Identifies vulnerabilities and they are easily understood.
• Easy to identify remedies in an instant.
• Campaign feature is a true time saver
• Our CSM, Nino, is the best I have ever worked with!

Incentivized

• It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
• Whenever a scan is performed, the system CPU utilization goes up 100 percent.
• Installation fails due to difference in timestamp when we try to shuffle between packages.

• Deduping of assets could be better.
• The weighting of vulnerabilities is hard to describe to non technical executives.
• The Business Groups and Tagging needs improvement. Or at least allow tags to be removed if not needed. Now they are static from the API feed.

Incentivized

McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.

Incentivized

I have used Symantec Endpoint Encryption before. Symantec and EPO are both good in their own ways. EPO allows integration of other McAfee products. I have been using ePolicy Orchestrator for years. I have a lot of experience with the product. That is why I like it.

Incentivized

I wasn't here at the time when the company compared different vulnerability management platforms so I'm not sure on the reasoning and difference between the 2. It could be that the team went through different choices and found Vulcan to be the best fit. It's hard for me to say why Vulcan was specifically chosen

Incentivized

• Peace of mind that your environment is safe and secure.
• Keep your network environment up and running.
• Additional resources (consulting or training) may be required if not familiar with the product.
• Very complex to setup and configure ( training may be required).
• Once configured, it will take care of almost 80% of your tasks.

Incentivized

• Allows much better prioritizing of which assets are most vulnerable
• Allow a better understanding of what assets are actually under real threat vs. what is assumed to be vulnerable, but the real world fact is the system would be hard to reach internally, so it's not as vulnerable.

Incentivized