Collaboration Performance Management

Multi-vendor Monitoring & Analytics for your Hybrid UC Environment

CPM empowers users to optimize existing investments, manage technology refreshes, intelligently plan new deployments, improve adoption, and most of all ensure flawless collaboration in the workplace. It consists of the CPM Monitoring and CPM Analytics modules.

CPM Monitoring

Vyopta helps users grasp the quality of live and recent meetings with real-time health status, proactive issue detection and alerting, and detailed performance metrics.

Detect problematic calls immediately to troubleshoot quality issues, failures, and user error
Identify root cause to speed resolution and assign tasks to the right teams
Get alerted to UC quality issues and disruptions before users are impacted or call in

CPM Analytics
Generate actionable insights from historical performance trends and utilization data in order to enhance user experience, grow adoption, improve operational planning, and optimize capex and opex investments.

Analyze user behavior, examine technology adoption, and fine tune usability
Detect systemic issues and take action to prevent impact on quality and experience
Intelligently adjust capacity and licensing, and optimize UC spend

The solutions combine to provide Multi-vendor Monitoring & Analytics for a Hybrid UC Environment. The vendor's value proposition is that Vyopta will:

Simplify UC Monitoring
Accelerate Teams Rollouts
Improve ROI, Usage, and Experience
Support the Ecosystem from End-to-End

User Testimonials
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