TrustRadius

WaitWell

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WaitWell
Score 0.0 out of 10
N/A
WaitWell is a cloud-based platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can…
$29
per month
Pricing
WaitWell
Editions & Modules
WaitWell Starter
$29
per month
WaitWell Basic
$55
per month
Offerings
Pricing Offerings
WaitWell
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeRequired
Additional DetailsWaitWell Enterprise and WaitWell Campus are custom pricing.
More Pricing Information
Best Alternatives
WaitWell
Small Businesses
vcita
vcita
Score 9.0 out of 10
Medium-sized Companies
LeanData
LeanData
Score 8.9 out of 10
Enterprises
Zoom Workplace
Zoom Workplace
Score 8.5 out of 10
All AlternativesView all alternatives
User Testimonials
WaitWell
ScreenShots

WaitWell Screenshots

Screenshot of where customers can view multiple locations on a map, making it easy for them to find the practiceScreenshot of customer engagement using two-way messaging - answer questions, provide updates, and keep the conversation going in real time.Screenshot of the intuitive queue screen used to centralize customer communication - view activity, manage interactions, and stay on top of every detail.Screenshot of a dynamic dashboard that offers instant analytics, track performance, and supports data-driven decisions.Screenshot of an example of the real-time updates using Waillo's AI-powered wait time estimatorScreenshot of Waillo Chat, with Waillo Insights that help track conversations, monitor trends, and make smarter decisions to improve service.