Webex Engage
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Webex Engage | Score10 out of 10 | N/A | From SMS, chat to messaging apps, Webex Engage (including the former IMIchat) equips agents with one interface to increase productivity and deliver the support customers expect. It supports both proactive agent and customer-initiated contact, so agents can have live conversations with customers over SMS, Live Chat, Apple Messages for Business, WhatsApp, Facebook Messenger, Twitter, and email. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | — | ||||||||||
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| Webex Engage | |
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| Small Businesses | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives |