Name: Centrics Arch
Author: Centrics

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Academic Advising

Education

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Corporate Social Responsibility (CSR)

Desktop Publishing

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Enterprise

Accounting

Investor Relations

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Build Automation

Cloud Storage

Continuous Delivery

Converged Infrastructure

Data Center Cooling

Data Fabric

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Threat Intelligence

Value-Added Resellers (VARs)

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audio Editing

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Press Release Management

Product Information Management (PIM)

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Quote to Cash

Sales Coaching

Sales

Cloud Infrastructure Entitlement Management

Security

Apparel

Chargeback Management

Dental

Financial Services CRM

ID Card

Internet of Medical Things

Nonprofit Fundraising

Oil and Gas

Vertical-Specific

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Centrics Arch is a photo product manufacturing automation system designed to streamline the entire process from order receipt to shipping. It is specifically tailored for manufacturers in the photography and imaging industries, including photo labs, photo gift manufacturers, photography studios, retailers in the photography industry, and event photography companies.

## Key Features

**Photo Product Manufacturing Automation**: According to the vendor, Centrics Arch streamlines the entire process from order receipt to shipping, managing manual order entry, automated order download, batching, printing, binning, quality assurance, remakes, and shipping. It offers direct integration with major shipping carriers, enabling seamless shipping and tracking, and provides automated status updates to customers.

**Integration with Systems**: Centrics Arch offers direct integration with existing systems or clients' systems through widely used and well-documented APIs. This is said to facilitate easy communication and data exchange between different systems, enhancing efficiency and accuracy. The system can be scaled to accommodate small manufacturers managing their entire process on a single PC, as well as large manufacturers with multiple production departments and workstations.

**Order Management and Reporting**: According to the vendor, Arch provides comprehensive order management capabilities, including manual order entry and automated order download. It allows for efficient order batching, printing, and binning, ensuring smooth production workflows. The system also offers robust reporting features, providing insights into production metrics, order status, and invoicing. Arch generates detailed reports that help manufacturers analyze their operations and make data-driven decisions.

**Shipping and Tracking**: Centrics Arch is directly integrated with all major shipping carriers, facilitating seamless shipping and tracking processes. According to the vendor, it automatically updates customers with status updates, including shipment tracking information. The system provides real-time visibility into the shipping process, allowing manufacturers to monitor and manage deliveries efficiently. Arch aims to ensure accurate and timely delivery of photo products to customers.

**Customizable Workflows**: Centrics Arch can be customized to meet the specific needs and workflows of different manufacturers. According to the vendor, it offers flexibility in configuring order management processes, printing options, quality assurance procedures, and shipping settings. Manufacturers can tailor the system to align with their unique business requirements, aiming to enhance operational efficiency and productivity.

Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

Workbooks CRM Edition

Workbooks Business Edition

Workbooks

Cin7 Orderhive was a SaaS based solution for order, shipping and inventory management functionalities. Acquired by Cin7 in 2021, it was discontinued in 2023.

Essentials

Standard

Enhanced

Orderhive (discontinued)

Centrics Arch

Order management software supports the purchase to pay workflow with automation applied to essential  (e.g. credit check, customer and supplier invoicing, purchase order generation, transmission of data through integrated systems) and ancillary tasks(multi-channel order tracking and analysis) inherent in the processing of orders, and allows sellers to more easily track inventory levels and selling channels, improve customer experience, and overall process sales more effectively.

Order Management

Centrics

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Centrics Arch

Overview

What is Centrics Arch?