Name: CivicReady
Author: CivicPlus

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The CivicReady Mass Notification System is a communication tool designed to simplify the process of sending emergency and routine notifications for local governments. This solution is suitable for local governments of all sizes, from small municipalities to large cities. It is utilized by professionals and industries including public safety officials, emergency management teams, communication officers, city managers, and municipal and local government agencies.

## Key Features

**Emergency Notifications**: According to the vendor, the system enables the alerting of residents about various emergency situations such as weather hazards, active shooter situations, fires, evacuations, emergency road closures, and terrorist threats. It provides a process to create, test, and deploy emergency alerts to multiple channels, ensuring the safety and well-being of residents.

**Routine Notifications**: The system empowers users of all technical abilities to quickly compose new messages or use pre-written, event-specific templates. It simplifies the process of sending routine notifications to residents, including community updates, road closures, and event reminders. It helps establish a proactive communication plan for non-emergency situations.

**Automated Alerts**: The system allows for the scheduling of automated alerts to be disseminated via the National Weather Service (NWS), text/SMS notifications, and messaging APIs. It provides a reliable and efficient way to deliver time-sensitive information to residents, enabling quick and automated dissemination of critical alerts during emergency situations.

**Multilingual Messaging**: The system offers the capability to send mass notification messages for auto-translation in 63 languages, ensuring that every recipient can act on emergency instructions. It helps overcome language barriers and ensures important information reaches all members of the community, enhancing inclusivity and accessibility for non-English speaking residents.

**Integrated Mobile App**: According to the vendor, the system allows for the issuance of time-sensitive alerts on the go and gives residents the benefit of receiving pushed notifications on their mobile devices. It enables real-time communication with residents through a mobile platform they are likely to have with them at all times, increasing the reach and effectiveness of emergency notifications.

**FEMA's IPAWS Integration**: The system provides the capability to reach unsubscribed residents and travelers via the Federal Emergency Management Agency's Integrated Public Alert and Warning System. It ensures that critical emergency alerts reach as many people as possible, even those who have not subscribed to the mass notification system, providing a comprehensive and integrated approach to emergency communication.

**Residents' Notification Preferences**: The system allows residents to select their notification preferences, including what they want to be notified about and on which devices. This feature gives residents control over the type and frequency of notifications they receive, enhancing the user experience by tailoring notifications to individual preferences.

**Scalable Solutions for All Communities**: The system offers scalable solutions that fit the needs of all communities, regardless of their size or budget. It provides flexibility for local governments to choose the features and capabilities that best suit their requirements, ensuring that both small municipalities and large cities can benefit from the mass notification system.

**More than 60,000 text notifications can be sent per minute in an emergency**: According to the vendor, the system demonstrates the capability to handle a high volume of emergency notifications efficiently, enabling the rapid dissemination of critical information to a large number of recipients in a short amount of time.

**Automatic translation to over 60 languages**: The system offers automatic translation of emergency instructions and notifications to over 60 languages, ensuring accessibility for residents who speak languages other than English. This feature eliminates language barriers and improves the effectiveness of emergency communication.

CivicPlus offers CivicReady, a mass emergency notification system. Oriented around the needs of municipal governments, the vendor suggests their mass-notification system can be used to send alerts for inclement weather, road closures, and natural disasters.

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Credits

Monthly

Starter

OnPage Corporation headquartered in Waltham offers their IT alert management solution.

OnPage Mobile

Enterprise Silver

Enterprise Gold

OnPage

CivicReady

Emergency Notification Systems are used to send out mass alerts as part of an emergency communication plan. These alerts may be sent via text message, email, or phone, or broadcast via speakers/sirens or television.

Emergency Notification

CivicPlus

Emergency Notification System

Emergency Notification System software contains features that aim to efficiently alert and notify.

Mass Notification

The system allows for the quick and simultaneous delivery of emergency notifications to a large number of recipients.

Multi-Channel Delivery

Notifications can be sent through various channels such as SMS, email, voice call, mobile app, social media, etc., to reach recipients across different platforms.

Customization and Templates

Users can customize the content and format of emergency notifications and have access to pre-built templates for commonly used messages.

Geo-Targeting

The system can send notifications to specific geographic areas, allowing for targeted alerts in specific regions or zones.

Multi-Language Support

Supports sending notifications in multiple languages to accommodate diverse recipient demographics.

Emergency Contacts Database

Stores and organizes contact information for recipients, allowing for easy management and retrieval of contact details during emergencies.

Two-Way Communication

Enables recipients to respond to notifications or provide feedback, allowing for interaction and further information exchange during emergencies.

Notification Reporting and Analytics

Provides data and insights on notification delivery, recipient engagement, and response rates for evaluation and improvement purposes.

Integration with External Systems

Allows for integration with external systems such as weather monitoring systems or security systems to trigger automatic notifications based on specific events or conditions.

Mobile Notifications

Supports mobile devices and provides mobile apps for users to send and receive notifications on the go.

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CivicReady

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What is CivicReady?