Crisp

Crisp Reviews

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Score 10 out of 10
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Crisp is a great Intercom alternative that has 95% of the functionality at a fraction of cost. It's a perfect tool for both sales and support departments: proactive conversations, chatbots, and an unlimited number of live agents make huge differences for both of the use cases.
  • Intuitive chatbot functionality
  • Unlimited number of live agents at one fixed price
  • Real-time assistance with cobrowsing feature
  • A decent number of integrations with popular tools
  • Number of native integrations could be bigger
  • Additional features for improving conversions like popup banners or guided tours to allow clients to combine multiple tools into one (like Intercom does)
At $95 per month for unlimited seats, it's the cheapest solution for both support and marketing/sales teams if you need multiple seats. At the same time, everything works so smoothly and efficiently that you'd never believe it is such a cheap tool.

Small teams could leverage their Free plan or the Pro tier, however, to get access to advanced features like chatbots or CRM integrations you'd need to get the unlimited package. Magic Browsing is another top feature that allows support teams to see what the client is doing on the website and guide him through the needed steps to troubleshoot any issues

Crisp Scorecard Summary

What is Crisp?

Crisp headquartered in Leeds is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises.

Crisp Pricing

Crisp Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Crisp?

Crisp headquartered in Leeds is a Social Media Safety and crisis monitoring firm, boasting technology that is trusted by some of the world’s largest, most well-known brands to provide fast, precise detection of critical issues and crises.

What are Crisp's top competitors?

Hootsuite are common alternatives for Crisp.

Who uses Crisp?

The most common users of Crisp are from Small Businesses and the Professional Training & Coaching industry.