FirstSpirit DQM

FirstSpirit DQM is a digital quality and Accessibility Testing platform for monitoring, assessing, and improving the accessibility, usability, search readiness, and brand consistency of websites. It is separate from FirstSpirit CMS, though it can integrate with CMS and development workflows.

Key Capabilities

• Accessibility scanning: Evaluates websites against checkpoints aligned with WCAG 2.2 and supports accessibility programs addressing WCAG, ADA, Section 508, and European Accessibility Act requirements.
• Automated and manual assessment: Combines automated scanning and monitoring with manual audit workflows, recognizing that automated testing does not identify every accessibility issue.
• Issue remediation: Provides prioritized issues, in-application remediation guidance, accessibility reports, and exportable conformance reporting for audit and stakeholder use.
• Quality assurance: Identifies broken links, grammar and spelling issues, content inconsistencies, usability problems, and brand-standard deviations.
• SEO checks: Reports on search-readiness issues as part of broader website-quality monitoring.
• Page and contrast analysis: Includes Page Checker for browser-based page assessment and Contrast Checker for validating text and background color combinations.
• Workflow integrations: Integrates with CMS and issue-tracking workflows. Detected accessibility issues can be converted into Jira tickets, and the product can integrate with Adobe Experience Manager.
• Dashboards and summaries: Provides conformance dashboards, benchmarks, analytics, and an AI Summary Assistant for summarizing website quality and accessibility findings.

Audience & Use Cases

• Audience: Digital accessibility teams, web-quality managers, compliance leaders, content teams, SEO teams, developers, and enterprise web-governance teams.
• Use cases: Monitoring large web estates for accessibility issues; preparing accessibility-conformance reports; incorporating quality checks before publication; assigning remediation work to development teams; and tracking accessibility, SEO, usability, and brand-quality improvements over time.

Technical Specifications

• Website coverage: Supports JavaScript-generated sites, XML sitemap-based scanning, and most password-protected websites.
• Governance: Provides role-based permissions and audit logging.
• Security: Uses encrypted data transmission, according to FirstSpirit.
• Integration option: DQM Connect embeds DQM checks, reports, and recommendations within FirstSpirit CMS workflows before publication.