Diligent Boards Review Insights

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167 Reviews and Ratings

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Insights from Diligent Boards Reviewers

Based on 42 verified reviews published in the last 18 months

Has your organization used the AI features within Diligent Boards? If so, what value has it provided to you, your team, or your organization?

42 answered

Analysis of 42 product reviews indicates that the adoption of AI features within Diligent Boards is still in its early stages for many organizations. A substantial portion of reviewers, 24%, reported not yet utilizing these features, though many expressed intentions to do so in the near future, often after learning more about the capabilities at recent events. This suggests a growing interest and planned integration rather than a lack of perceived value. Furthermore, 7% of reviewers are actively considering or beginning to explore the AI features, with some engaging IT teams to understand potential risks or leveraging educational resources provided by the vendor. For the smaller segment of organizations that have implemented AI features, 5% reported positive value, noting improvements in directors' understanding of materials and the ability to generate relevant questions for meetings. Conversely, 5% of reviewers indicated that the AI features were not a suitable fit for their organization, with one reviewer expressing a general aversion to AI technology. This distribution highlights that while early adopters are finding specific benefits, a larger segment is still in the evaluation or planning phase for AI integration.

AI Features Not Used Yet

10 mentions

A significant portion of reviewers, 24%, indicated that they have not yet implemented or used the AI features within Di…

A significant portion of reviewers, 24%, indicated that they have not yet implemented or used the AI features within Diligent Boards. Many of these users expressed an intent to explore or adopt these features in the near future, often after gaining more knowledge from recent conferences or internal discussions. Some organizations are also prioritizing internal AI governance before integrating vendor-provided AI tools.

AI Features Under Consideration

3 mentions

Approximately 7% of reviewers are in the process of considering or beginning to integrate AI capabilities, including th…

Approximately 7% of reviewers are in the process of considering or beginning to integrate AI capabilities, including those offered by Diligent Boards. These organizations are often in the early stages of their AI journey, using educational resources from events to inform their decisions and working with internal IT teams to assess potential risks before full adoption.

AI Features Provide Value

2 mentions

A smaller group of reviewers, 5%, reported positive experiences with the AI features in Diligent Boards. These organiza…

A smaller group of reviewers, 5%, reported positive experiences with the AI features in Diligent Boards. These organizations found value in how the AI capabilities enhanced directors' comprehension of meeting materials and facilitated the formulation of pertinent questions. Additionally, the features were noted for their efficiency in providing quick access to necessary information and reports.

AI Features Not a Fit

2 mentions

For 5% of reviewers, the AI features within Diligent Boards did not align with their organizational needs or preference…

For 5% of reviewers, the AI features within Diligent Boards did not align with their organizational needs or preferences. One reviewer specifically noted that initial testing revealed the features were not a good fit. Another reviewer expressed a general reluctance towards AI technology, anticipating eventual use but harboring reservations.

Diligent invests heavily into security to protect their users from data breaches and reduce risk. Please describe the impact that Diligent's security has had on your organization.

42 answered

Reviewers largely report a positive impact from Diligent's security measures, primarily citing a significant reduction in the risk of data breaches. This is the most frequently mentioned benefit, highlighted by 33% of reviewers who noted feeling secure and experiencing no breaches on the platform. The robust security protocols foster increased confidence and trust among users, with 19% of reviewers expressing peace of mind and reliance on Diligent for handling sensitive information. This confidence extends to the secure sharing of information, as 10% of reviewers appreciate the ability to distribute confidential documents without concern for compromise. While the prevailing sentiment is positive, a small segment, representing 7% of reviewers, indicated a lack of direct experience with Diligent's security impact, suggesting that for some, the security measures operate effectively in the background without requiring active engagement or awareness of specific incidents. Overall, the evidence suggests Diligent's security contributes to a secure environment for sensitive data, enabling organizations to operate with greater assurance.

Reduced risk of data breaches

14 mentions

A substantial portion of reviewers, 33%, attribute a reduced risk of data breaches to Diligent's security. They feel se…

A substantial portion of reviewers, 33%, attribute a reduced risk of data breaches to Diligent's security. They feel secure uploading and sharing sensitive data, noting that the platform helps keep confidential information separate and protected from unauthorized access. Many reviewers specifically mentioned not experiencing any data leaks or breaches while using Diligent Boards.

Increased confidence and trust

8 mentions

Diligent's security features significantly enhance user confidence and trust in managing sensitive board materials. Rev…

Diligent's security features significantly enhance user confidence and trust in managing sensitive board materials. Reviewers, representing 19% of the sample, report that the platform provides peace of mind and enables executives and directors to rely on it for handling confidential information. This trust is crucial for organizations dealing with highly sensitive data.

Confidence in data security

4 mentions

Reviewers express a strong sense of confidence in the security of confidential information stored within Diligent Board…

Reviewers express a strong sense of confidence in the security of confidential information stored within Diligent Boards. This confidence allows organizations to provide corporate information to external directors without worrying about potential breaches. For many, Diligent Boards has become a trusted solution over several years, reinforcing this sense of security.

Secure sharing of information

4 mentions

The platform's security enables organizations to securely share sensitive papers and information with relevant individu…

The platform's security enables organizations to securely share sensitive papers and information with relevant individuals. Reviewers appreciate the ability to operate in a controlled environment, allowing for greater transparency with directors while maintaining data integrity. This secure sharing capability expands what organizations can distribute compared to previous methods.

Lack of direct experience

3 mentions

A minority of reviewers, 7%, indicated they lacked direct personal experience or specific awareness of the impact of Di…

A minority of reviewers, 7%, indicated they lacked direct personal experience or specific awareness of the impact of Diligent's security on their organization. While acknowledging security as an important factor, they could not articulate specific instances or detailed observations of its effects. This suggests that for some users, the security functions seamlessly in the background without requiring active engagement.

What are Diligent Boards's most important features for you or your organization?

42 answered

Reviewers frequently highlight Diligent Boards' capabilities in managing and distributing board materials as a key strength. The platform's functionality for handling board books and agendas is particularly valued, with 24% of reviewers specifically mentioning its importance for publishing, storing, and creating these essential documents. Another significant aspect appreciated by users is the product's ease of use, cited by 21% of reviewers, which contributes to its accessibility for a wide range of users, including those less familiar with technology. The robust security features and permission controls are also a critical factor for organizations, with 17% of reviewers emphasizing data security and controlled access. Beyond core document management, the platform supports enhanced collaboration and communication among board members, noted by 10% of the feedback, facilitating efficient sharing and annotation. Similarly, its ability to organize meetings and documents effectively is important to 10% of users, ensuring that governance materials are managed distinctly from daily operations.

Board Books and Agendas

10 mentions

Reviewers frequently cite the platform's robust capabilities for creating, publishing, and managing board books and age…

Reviewers frequently cite the platform's robust capabilities for creating, publishing, and managing board books and agendas as a primary benefit. The ability to store current and previous books, along with features for paperless document availability, significantly streamlines governance processes. This functionality is crucial for efficiently sharing meeting materials and maintaining organized records.

Ease of Use

9 mentions

A significant number of reviewers appreciate Diligent Boards for its user-friendly interface, which makes the platform…

A significant number of reviewers appreciate Diligent Boards for its user-friendly interface, which makes the platform accessible to a broad user base, including those who may be less tech-savvy. This ease of use extends to quick uploading and previewing of documents, simplifying the administrative tasks for board members and administrators alike. The intuitive design ensures that directors can navigate and utilize the system efficiently.

Security and Permissions

7 mentions

The platform's strong security measures and granular permission controls are highly valued by organizations, ensuring t…

The platform's strong security measures and granular permission controls are highly valued by organizations, ensuring the protection of sensitive board information. Reviewers emphasize the importance of data security and the ability to manage user access, which are critical for maintaining confidentiality and compliance. These features provide confidence that only authorized individuals can access specific documents and information.

Collaboration and Communication

4 mentions

Diligent Boards facilitates effective collaboration and communication among board members, which is a key advantage for…

Diligent Boards facilitates effective collaboration and communication among board members, which is a key advantage for many users. The platform supports features like comments and annotations, allowing for interactive engagement with documents. Additionally, the ability to share agendas, minutes, and reports through the app enhances overall communication efficiency.

Organization and Document Management

4 mentions

Reviewers value the platform for its ability to organize meetings and documents effectively, providing a structured env…

Reviewers value the platform for its ability to organize meetings and documents effectively, providing a structured environment for governance materials. It helps ensure that agendas, minutes, and reports are kept separate from day-to-day business operations. The provision of shared storage space for files and a resource library further contributes to efficient document management.

What positive or negative impact (i.e. Return on Investment or ROI) has Diligent Boards had on your overall business objectives?

42 answered

Diligent Boards has positively impacted overall business objectives for many organizations, primarily through enhanced operational efficiencies and cost reductions. Reviewers frequently highlight the platform's ability to improve security for sensitive board materials, cited by 17% of users, and its ease of use, also noted by 17% of reviewers. These factors contribute to streamlined processes for board operations. Significant cost savings are reported by 14% of reviewers, often stemming from reduced printing and administrative expenses. Additionally, the platform facilitates more efficient information sharing and time savings in preparing board materials, each mentioned by 14% of the user base. While the positive impacts are clear, a minority of reviewers, 7%, expressed uncertainty in quantifying the exact return on investment, particularly for long-term users or those without direct oversight of financial metrics. Overall, the evidence suggests a strong positive influence on various business objectives, particularly in areas related to security, efficiency, and cost management.

Security

7 mentions

The platform is frequently praised for significantly enhancing the security of sensitive board documents and informatio…

The platform is frequently praised for significantly enhancing the security of sensitive board documents and information, a benefit cited by 17% of reviewers. This increased security provides comfort to users and helps meet compliance requirements, particularly when handling confidential materials. The ability to keep documents in a secure data room is a key advantage.

Ease of Use

7 mentions

Reviewers consistently report that Diligent Boards is user-friendly for both administrators and end-users, with 17% spe…

Reviewers consistently report that Diligent Boards is user-friendly for both administrators and end-users, with 17% specifically mentioning its ease of use. This simplicity translates into quicker onboarding for new directors and less time spent on training. Features like direct pulling of minutes from agendas and easy document uploading contribute to a smooth user experience.

Cost Savings

6 mentions

A notable benefit highlighted by 14% of reviewers is the significant cost savings achieved through the use of Diligent…

A notable benefit highlighted by 14% of reviewers is the significant cost savings achieved through the use of Diligent Boards. These savings primarily come from reducing paper consumption, eliminating physical mailing costs, and decreasing administrative overhead. The platform enables organizations to bring processes like questionnaires in-house, further contributing to financial efficiencies.

Information Sharing

6 mentions

Diligent Boards has a positive impact on how organizations share information, with 14% of reviewers noting improvements…

Diligent Boards has a positive impact on how organizations share information, with 14% of reviewers noting improvements in this area. The platform centralizes resources and facilitates communication across departments, reducing the need for traditional methods like email or physical document distribution. This centralization ensures that all stakeholders have access to the most current materials.

Efficiency and Time Savings

6 mentions

The platform contributes to increased efficiency and substantial time savings, as reported by 14% of the user base. Rev…

The platform contributes to increased efficiency and substantial time savings, as reported by 14% of the user base. Reviewers frequently mention a reduction in the time spent creating board books and managing meeting materials. This efficiency allows meetings to be more productive, as attendees have immediate access to up-to-date information.

Besides Diligent Boards, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

42 answered

An analysis of 42 product reviews indicates that users of Diligent Boards frequently leverage a standard suite of enterprise software for various operational needs. These mentions primarily signify the integration of these tools into daily workflows rather than specific performance feedback, as sentiment across all cited applications was mixed. Microsoft 365 emerged as the most frequently cited external application, noted by 10% of reviewers. Following this, Microsoft SharePoint was mentioned by 7% of reviewers, indicating its common use for collaborative functions. Other essential business tools, including various ERP systems and specific Adobe products, were each cited by 5% of reviewers, highlighting the diverse software ecosystem in which Diligent Boards operates.

Microsoft 365

4 mentions

Microsoft 365 was the most frequently mentioned external software, cited by 10% of reviewers. Its various components, i…

Microsoft 365 was the most frequently mentioned external software, cited by 10% of reviewers. Its various components, including specific features like Copilot, are regularly integrated into daily operations, suggesting its role as a foundational productivity suite within organizations.

Microsoft SharePoint

3 mentions

Microsoft SharePoint was another frequently used platform, noted by 7% of reviewers. Its consistent mention indicates i…

Microsoft SharePoint was another frequently used platform, noted by 7% of reviewers. Its consistent mention indicates its role as a common tool for collaboration and document management within the corporate environment, often complementing other business applications.

ERP Systems

2 mentions

Enterprise Resource Planning (ERP) systems, such as Oracle PeopleSoft ERP and NetSuite ERP, were mentioned by 5% of rev…

Enterprise Resource Planning (ERP) systems, such as Oracle PeopleSoft ERP and NetSuite ERP, were mentioned by 5% of reviewers. These systems are integral to managing core business processes, suggesting their routine use alongside specialized board management software for comprehensive organizational oversight.

Adobe Products

2 mentions

Adobe products, specifically Adobe Premiere Pro and Adobe Acrobat, were also cited by 5% of reviewers. Their inclusion…

Adobe products, specifically Adobe Premiere Pro and Adobe Acrobat, were also cited by 5% of reviewers. Their inclusion points to the diverse software needs within organizations, ranging from document handling to multimedia production, as part of a broader software toolkit.

Describe how you use Diligent Boards in your organization. What are the business problems the product addresses and what is the scope of your use case?

42 answered

Diligent Boards is primarily utilized by organizations to streamline the preparation and distribution of materials for board and committee meetings, a use case cited by 71% of reviewers. The platform addresses the business problem of managing complex meeting documentation by digitizing board books, agendas, and minutes, thereby reducing the time and effort traditionally associated with manual circulation and disparate document storage. Reviewers frequently highlight the product's ability to consolidate information into a single, accessible source. Beyond material management, the product is valued for its robust security features, which 17% of reviewers emphasize for maintaining confidentiality and controlling access to sensitive information. Its user-friendly interface, noted by 14% of reviewers, further enhances efficiency for both administrators and board members. Additionally, the platform provides critical organizational benefits, helping to keep board-related processes structured and secure, and offers offline access, which is particularly beneficial for global operations where internet reliability can be a concern.

Board and Committee Meeting Materials

30 mentions

The primary application of Diligent Boards involves the creation, distribution, and management of materials for board a…

The primary application of Diligent Boards involves the creation, distribution, and management of materials for board and committee meetings. Reviewers consistently report that the platform digitizes board books, agendas, minutes, and reports, significantly reducing the manual effort and time previously spent on preparing and circulating these documents. This centralization addresses the problem of scattered information, providing a single, organized source for all meeting-related content.

Security and Confidentiality

7 mentions

Reviewers frequently commend Diligent Boards for its strong security features, which are crucial for handling confident…

Reviewers frequently commend Diligent Boards for its strong security features, which are crucial for handling confidential board-related information. The platform provides a secure environment for sharing sensitive documents, ensuring that only authorized individuals can access specific materials. This capability helps organizations maintain confidentiality and establishes the platform as a trusted, single source of truth for board documents.

Ease of Use and User Friendliness

6 mentions

The user-friendly interface of Diligent Boards is a significant advantage, making it accessible for both administrators…

The user-friendly interface of Diligent Boards is a significant advantage, making it accessible for both administrators tasked with uploading documents and directors reviewing them. Reviewers appreciate the straightforward process for creating agendas, managing meetings, and previewing materials. This ease of use also extends to training new staff, contributing to efficient adoption and operation.

Organization and security

3 mentions

Diligent Boards is valued for its ability to enhance the overall organization and management of board-related materials…

Diligent Boards is valued for its ability to enhance the overall organization and management of board-related materials and processes. Reviewers find that the platform helps keep everything structured and flowing efficiently. This organizational benefit is often coupled with the assurance of security, providing a reliable system for managing sensitive documents.

Offline Access and Reliability

2 mentions

The provision of offline access to meeting materials is a critical feature, particularly highlighted by reviewers opera…

The provision of offline access to meeting materials is a critical feature, particularly highlighted by reviewers operating in diverse geographical contexts. This capability allows board members to review documents even when internet access is unreliable or unavailable, ensuring continuous access to information. This flexibility is essential for maintaining productivity and preparedness in varying environments.