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Docdown

Docdown

Overview

Recent Reviews

TrustRadius Insights

Docdown has proven to be an invaluable tool for users across various industries, offering a range of use cases that have streamlined …
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Docdown?

Docdown Features

  • Supported: Digital Signature
  • Supported: Templates

Docdown Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac, Windows, Linux, Chromebook
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Docdown has proven to be an invaluable tool for users across various industries, offering a range of use cases that have streamlined document processes and increased efficiency. Users have experienced significant time savings and improved accuracy when printing, filling, signing, scanning, and returning PDF-based forms. The automation of filing and emailing partner forms has been particularly beneficial, as it not only saves time but also ensures greater accuracy in document handling. By eliminating human error, which is a common challenge in working with documents, Docdown has provided users with increased confidence in their processes.

The ability to create workflows, templates, and secure document signing has been highly valued by users, especially since the addition of audit trails to the product. This feature has allowed users to maintain a verifiable record of document activities, ensuring compliance and enhancing accountability. The integrations with Zapier and Konnectzit have further extended the capabilities of Docdown, enabling users to seamlessly incorporate repetitive document signing into their workflows. For those in the trucking industry, Docdown has become an integral part of dispatch workflows, providing automation and efficiency throughout the process.

One aspect that sets Docdown apart is its exceptional customer support. Users have praised the responsiveness of the team in addressing any issues that arise, leading to quick resolution times and a positive user experience. Moreover, Docdown's affordability and ease of use have made it an attractive choice for small and medium-sized companies looking to automate document generation with e-signature capabilities. Overall, Docdown's flexible features, integrations, and focus on continuous improvement make it a preferred choice for users seeking an affordable solution to simplify their document-related tasks while enhancing efficiency and accuracy.

Straightforward and reliable tool: Users have found Docdown to be a straightforward and reliable tool once they understood how to use it. This sentiment was expressed by multiple reviewers, highlighting the ease of navigating the intuitive user interface and describing the document field editing tools as nice and simple.

Unintuitive User Interface: Some users have found the user interface of Docdown to be unintuitive and in need of improvement. They have stated that clearer labeling of boxes would make it quicker and easier to edit.

Difficult Workflow Setup: Several users have mentioned that the workflow setup in Docdown is not as intuitive as they expected. It required more attention and some users found it difficult to figure out without reading help articles or spending a significant amount of time on it. As a result, they abandoned using the feature if it wasn't necessary for their initial use case.

Limited Text Customizations and Branding Visibility: A few reviewers pointed out that Docdown has limited text editing functions and customization options. They also mentioned that the visibility of Docdown branding was a drawback. Users felt the need for more extensive customization capabilities when working with text, as well as an option to reduce or remove visible branding from their documents.

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