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FUSE Search has proven to be an invaluable solution for users grappling with scattered content across multiple locations and experiencing …
Starting at $3,180 per year
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What is FUSE Search?
FUSE Search is a content aggregation platform provided by NotchPoint, LLC d.b.a. FUSE Search. It aims to connect and search all of an organization's content sources in one centralized index, according to the vendor. This solution is suitable for companies of various sizes, from small businesses to large...
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Basic
$3,180
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is FUSE Search?
FUSE Search is a content aggregation platform provided by NotchPoint, LLC d.b.a. FUSE Search. It aims to connect and search all of an organization's content sources in one centralized index, according to the vendor. This solution is suitable for companies of various sizes, from small businesses to large enterprises. It is widely used by professionals in the technology, marketing, finance, associations and nonprofits, and education industries.
Key Features
Connect everything: FUSE Search allows organizations to connect and search various types of content sources, including discussion posts, CMS pages, job listings, videos, and social media posts. According to the vendor, it offers a centralized index for easy access to all content.
FUSE Subscribe™ - Personalized Email Marketing: Users can subscribe to specific content topics and receive personalized email digests when new content matching their interests becomes available. The vendor states that FUSE Subscribe™ leverages dynamic content generated by FUSE Search, allowing users to subscribe to search results, lists, landing pages, and directories.
Artificial Intelligence: FUSE Search incorporates AI-powered features such as FUSE Next™, Optic™, Topic Modeling™, Transcribe™, and Translate™. These features provide content recommendations, text extraction from images or videos, content classification, dialog storage, and multilingual search capabilities, according to the vendor.
FUSE Link Monitor™: FUSE Link Monitor™ checks the status of each URL harvested by FUSE, suppressing 404 errors and alerting the content owner. The vendor claims that this feature ensures users are directed to relevant and functional content, enhancing their overall experience.
FUSE Trends™: Organizations can push FUSE-related analytics into their Google Analytics accounts with FUSE Trends™, according to the vendor. This feature provides deeper insights into user behavior and allows organizations to track trending pages and align them with FUSE search results using FUSE Trends Plus™.
FUSE Feedback™: FUSE Feedback™ enables users to record their screens and share insights directly from within FUSE interfaces, according to the vendor. This feature allows organizations to gather customer feedback and improve their content aggregation platform.
Ranking and Weighting: FUSE Search offers control over the ranking and weighting of content, allowing organizations to prioritize specific content based on their preferences or crowdsource rankings. Powerful visualizations enhance the exploration of knowledge and maximize impact, according to the vendor.
Authentication: FUSE Search can differentiate between public and paywalled content, providing previews of paywalled content to reinforce its value and drive conversions. The vendor states that this feature ensures users have access to the appropriate content based on their permissions and subscription levels.
Out-of-the-Box Integrations: FUSE Search integrates with various platforms and systems, including CMS, CRM, LMS, video platforms, job boards, and social media. The vendor offers API-based integrations for seamless data collection and content synchronization.
FUSE Search Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
FUSE Search has proven to be an invaluable solution for users grappling with scattered content across multiple locations and experiencing difficulty finding information through website searches. By successfully connecting multiple channels and providing easy access to content, FUSE Search has enabled website visitors to fully utilize content from different sources. Users have praised the customizable search results and the ability to effortlessly identify and sort for specific topics of interest. Additionally, integrating other data sources has enhanced the value and customer service experience by providing more relevant and timely information. FUSE Search effectively consolidates search capabilities across various websites, including the main website, blog, magazine, conference site, and online community, ensuring that users can easily find the information they need. With flexible customization options and accurate keyword search functionality, users have found FUSE Search to be a reliable tool that allows them to drill down to the desired level of detail and surface valuable content through topic and keyword searches. The ability to leverage content and products from different parts of an organization's infrastructure, such as an online library, has been a significant benefit of using FUSE Search. Overall, users express satisfaction with FUSE Search as it fulfills their search requirements while also offering additional capabilities for future improvements in their search experience.