Name: Impact Dialing
Author: Impact Dialing LLC

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Help Authoring

Mind Mapping

Development

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Environmental Health and Safety (EHS)

IP PBX

Manufacturing Execution

Enterprise

Accounting

Expense Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Cloud Storage

Code Review

Data Catalog

Data Fabric

Data Recovery Service

Data Virtualization

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Interoperability

Network Performance Monitoring

Observability

Relational Databases

Server Management

Software-Defined WAN

Storage Area Network

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Click Fraud

Contact Management

Content Management

Customer Experience Management

Digital Asset Management

Direct Mail Automation

Email Marketing

Local Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Virtual Event

Web Analytics

Website Builder

Marketing

Project Management

Wireframing

Professional Services

Customer Relationship Management (CRM)

Sales Coaching

Sales Intelligence

Sales

GDPR Compliance

Security

ID Card

Insurance Policy Administration Systems

Insurance Underwriting and Rating

Last Mile Delivery

Library Management

Pharmacy

Plagiarism Checker

Smart Cities

Telemedicine

Vertical-Specific

medium

small

CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

Grow

Startup

Lite

CallFire

VoIP

Cloud PBX

Call Management

VoIP system collaboration

Mobile apps

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Video conferencing

Audio conferencing

Mobile app for iOS

Mobile app for Android

PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

Unlimited - 1 user

PhoneBurner

Sales Dialer

Preview Dialer

Core Dialer

Call Follow-up and Quality Assurance

Contact preview

Dialer-CRM integration

Call notes & tags

Automatic call logging

Outbound dialing

Inbound routing

Custom caller ID

Click-to-call

Recorded voicemail drop

Dialer contact import

Campaign & list management

Follow-up calls

Dialer reporting & analytics

Dialer compliance

Single line dialing

Call into server with landline

Call into server with VoIP "soft phone"

Call into server with mobile phone

Power dialer

Built-in CRM

Sales emails

Appointment scheduling

Calendar sync

Dialer call recording

Dialer call monitoring

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

Likelihood to Recommend

Usability

Support Rating

Discontinued Products

Revenue.io

Likelihood to Renew

Availability

Performance

In-Person Training

Implementation Rating

Product Scalability

Dialpad Ai Sales Center

Dialpad

ConnectAndSell

ConnectAndSell, Inc.

Orum

Salesforce Sales Cloud Lightning Dialer

Salesforce

Koncert

FrontSpin

Impact Dialing offers hosted predictive and power dialers.

Impact Dialing

Dialer Software includes auto dialers and predictive dialers. Auto dialers automatically dial phone numbers. Predictive dialers are a type of auto dialer that attempt to reduce the time agents spend between calls algorithmically, maximizing agent efficiency.

Impact Dialing LLC

Dialer Logistics

Features related to the logistical approach of a sales dialer product.

Double line dialing

Calls are dialed on two lines simultaneously.

Triple line dialing

Calls are dialed on three lines simultaneously.

Salespeople use their own landline phone to connect to the dialer and take calls.

Salespeople can use VoIP telephony business phones to connect to the dialer and take calls.

Salespeople can use cell phones to connect to the dialer and take calls. (May be a mobile app.)

Predictive dialer

Dials multiple numbers at once; connects the salesperson if a live speaker answers.

Dials one number at a time; automatically dials the next number if the call is not answered by a live speaker.

Features related to contact history and background, providing context for the call; displays sales intelligence for dialers.

Users can view information about the contact they’re calling; aggregated contact information pops-up to provide context for the sales call.

Dialer software integrates to users’ CRM system to pull in contact information and/or add information about calls into CRM records.

Dialer includes some built-in CRM features.

Dialer integration to social media

Dialer integrates to social media to pull in background info on contacts from social profiles

SI database integration

Dialer integrates to third-party databases for additional sales intelligence information, such as Data.com

Users can take notes and create tags based on phone conversations; used for organizing/prioritizing contacts and contributes to SI.

Dialer automatically logs all calls (successful/attempted).

Features that support sales calls with automatic dialing.

Allows reps to quickly and automatically make outbound sales calls based on call lists.

Routes inbound calls, often callbacks, to agents based on availability and/or expertise or existing relationships.

Users can customize the caller ID that will appear to recipients; often, this can automatically show a number with a local area code, or at least a non-800 number.

Users can click on phone numbers on the computer (in contact records and other contexts) to call a specific person without manually dialing.

Users can pre-record voicemails and click to drop the voicemail if an answering machine, rather than a live person, picks up. Meanwhile, the dialer will move on to the next number on the list so that the salesperson does not need to wait for the message to finish playing to start talking to another contact.

Easy to import contacts, leads, etc. Contacts may be uploaded via spreadsheets, or pulled in from CRM systems or lead submission forms on a website.

Users can create and modify contact lists/calling campaigns.

Features that allow salespeople to understand call activity and respond/take future action based on call activity.

Includes email functionality for nurturing warm leads or contacting people who were unavailable via phone. Emails can be sent within the dialer software interface.

Users can schedule/automate follow-up calls for recipients who did not answer, or who indicated that a follow-up call was necessary.

Operating Systems	Unspecified
Mobile Application	No

Impact Dialing

Overview

What is Impact Dialing?

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Pricing

Impact Dialing

What is Impact Dialing?

Entry-level set up fee?

Offerings

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Alternatives Pricing

CallFire

What is CallFire?

PhoneBurner

What is PhoneBurner?

Product Details

What is Impact Dialing?

Impact Dialing Technical Details

Comparisons

Compare with

CallFire

PhoneBurner

InsideSales.com / XANT PowerDialer for Salesforce (discontinued)

Revenue.io

Dialpad Ai Sales Center

ConnectAndSell

Orum

Salesforce Sales Cloud Lightning Dialer

Koncert

FrontSpin

Reviews