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Jamf Protect Reviews & Insights

Score9 out of 10

15 Reviews and Ratings

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Community insights

TrustRadius Insights for Jamf Protect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Jamf Protect has proven to be a valuable solution for users seeking efficient device protection and compliance management. Users have praised the software for effectively blocking USB ports, restricting non-approved applications, and solving a major problem in terms of security. The scalability of Jamf Pro has streamlined repetitive tasks and reduced manual effort for IT teams in organizations of different sizes and growth stages. With its comprehensive overview of all devices, Jamf Protect ensures compliance and offers insights into CIS levels for necessary improvements. Users appreciate the user-friendly nature of the software, which sets it apart from other desktop computer protection options and provides a more pleasant experience. Furthermore, compared to Microsoft Defender, Jamf Protect's smaller software size and better performance make it a preferred choice for protecting Mac systems. Overall, Jamf Protect offers a robust defense against various threats, simplifies device management, enhances threat management, and meets cybersecurity insurance requirements while also providing excellent visibility and compliance demonstration.

Jamf Protect Reviews

8 Reviews

Ultimate endpoint protection for Apple devices.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize Jamf Protect for our Apple assets to protect against threats and suspicious activity. Jamf Protect provides multiple levels of telemetry collection allowing administrator to select how sensitive they want to be on event triggers. Furthermore, Jamf Protect allows you to monitor against specific threat categories aligned to the MITRE ATT&CK framework. In addition to protection, we utilize Jamf Protect to monitor our endpoint compliance with the CIS Critical Security Controls baselines.

Pros

  • Deep visibility into system telemetry
  • Compliance reporting automatically updates and provides a quantifiable metric which teams can use to track maturity for CIS CSC.
  • USB device management to protect against data exfiltration and USB delivered malware attacks.

Cons

  • Expand out of box support for additional SIEM's
  • Improve the enduser onboarding UX
  • The UI takes some getting used to. Provide more inline instruction prompts for new admins.

Likelihood to Recommend

If the environment is predominantly Apple based then Jamf Protect is a strong solution for providing EDR capabilities to endpoints. The detection capabilities are up to par with other leading EDR tools and it integrates well with Jamf MDM. Additionally, the compliance, telemetry, log forwarding, and USB device management being included as part of Jamf Protect provide good ROI.
VU
Verified User
Director in Information Technology (51-200 employees)
Vetted Review
Jamf Protect
5 years of experience

Gr8 piece of technology

Rating: 9 out of 10

Use Cases and Deployment Scope

Good product worth the price- easy to implement and manage. Has demonstrated to be a trust worthy process. During the time of usage it has proved my data and information is secure and easy to manage at all time. The other users and myself have actually shared our insight on the systemn and we have provided mostly positve feedback. I have not yet experienced any issues

Pros

  • Easy to implement
  • Easy to manage

Cons

  • Has CIS recommendation but dont have CIS profiles for easy implementation

Likelihood to Recommend

With Jamf Protect it is possible to get a complete overview of all devices and whether they are compliant. you can also see very well what cis level the devices are at and where you need to sharpen them if necessary. Jamf Protect is an endpoint protection software solution designed and built to work with MacOS. Its ease of use and deployment is only matched by the performance of the software.
i recommend it to all Jamf pro users
VU
Verified User
Engineer in Information Technology (201-500 employees)
Vetted Review
Jamf Protect
2 years of experience

Jamf Protect - My kind of endpoint

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Jamf Protect as our main security endpoint for all our macOS devices. It was easy to implement by following Jamf's documentation and our security team is very happy with how it monitors threats. The compliance feature is very useful to them and is constantly helping them monitor and make sure our devices comply with our security policies.

Pros

  • Threat Protection
  • Compliance
  • Alerts
  • Identifying devices that may have fallen off the radar

Cons

  • Jamf scoping can be a but of a pain sometimes
  • For none security specialists it can be a little hard to navigate the portal
  • It can be hard at times to understand the alerts and what is causing them

Likelihood to Recommend

The main reason we went with Jamf Protect was because we wanted a dedicated macOS security endpoint. Is was easy to implement and migrate over from our previous endpoint provider. As a university we have lab macOS devices that multiple users use. So we have Jamf Protect profiles that block the use of external drives and other other profiles that allow it. We different user accounts requiring different access this can get a bit messy when deploying the config profiles at login for each user that signs in.
WS
Will Steward
Systems Admin in Information Technology at University of Gloucestershire (1001-5000 employees)
Vetted Review
Jamf Protect
4 years of experience

Solid System Protection without the resource hog

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Protect is used on our desktop and laptop fleet of 320 plus units. We switched to this product for a number of reasons, the keys ones being:
Our previous AV solution was causing significant performance issues by consuming more resources that it should
Support for Silicon took over 9 months
Lack of day one support for new MacOS version

Switching to Protect has addressed those key issues mentioned above and more. It's also given us the flexibility of custom analytics to give us greater visibility over things that we are concerned about in our fleet not just AV related items. Using these in conjunction with Pro also allows us to set up custom remediation flows.

Pros

  • Low resource use Protected Agent - stops tampering with agent and is not a resource hog
  • Managed and custom Analytics - along with the out of the box Analytics provided by JAMF, admins can also set up their own to focus on areas of concern eg NISTcompliance items
  • Vendor support - support is very responsive and knowledgeable

Cons

  • JAMF Pro Integration - when introducing a new JAMF admin to the system explaining the integration always causes confusion. Pro integration only give limited visibility over things but has improved a lot. Room for improvement though.

Likelihood to Recommend

Key area that Protect addresses and are our main concerns:
Device Compliance - flexible analytics allows us to either report or remediate on non compliance. This gives us a better picture of how people are using certain features but also flexibility to revert b ack to standard if these are things that 100% we do not want in our environment.
AV - works exactly as advertised without crippling the machine and also uses some of the inbuilt OS systems



VU
Verified User
Administrator in Information Technology (1001-5000 employees)
Vetted Review
Jamf Protect
3 years of experience

This is a Great Product - 5 Out of 5 Stars!

Rating: 10 out of 10

Use Cases and Deployment Scope

Jamf Protect is a great product. It was a little bit of a learning curve to set it up but after that, it works great. We have it deployed to all our Macs. I have talked to some users who expressed concern about our last solution and now that concern has gone away. It uses a lot fewer resources because of the way it is set up. I would recommend this with 5 out of 5 stars.

Pros

  • Updates Automatically in the background
  • Cloud-based solution
  • Deployment

Cons

  • Integration info Jamf more - It works as two different packages now

Likelihood to Recommend

I would give this a 10 plus if I were recommending Jamf Protect when asked by one of my colleagues. This is a great solution we have it deployed to all of our Macs. I wish we had deployed Jamf Protect sooner. It helped one of the users who was doing video capture on their computer. The last solution would slow down the computer. With Jamf Protect this does not happen.
VU
Verified User
Team Lead in Information Technology (1001-5000 employees)
Vetted Review
Jamf Protect
2 years of experience

Jamf Protect! YOU NEED THIS

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Jamf Protect in our school [...]. We keep an eye on all the MacBooks & iMacs for all teachers and admin staff. We used to get lots of issues with the iMacs and MacBooks. Jamf Protect filters out all the bad actors and keep the staff safe. Without it I am sure we would have a whole lot more issues

Pros

  • COMPLIANCE PAGE
  • COMPUTERS PAGE
  • And the customization of the devices

Cons

  • We also have JAMF Safe internet for iPads. I would love to see this same simple idea in Jamf Protect for the iMacs

Likelihood to Recommend

I am a 1 person IT department. Jamf Protect makes doing my job way easier. The easy in which I can find and customize things is brilliant. I can see the ALERTS and any other devices that are not in compliance. Saves me from touching each device.That is the best Part.
SS
Sara Sagola
IT Supervisor in Information Technology at Robertson Charter School (201-500 employees)
Vetted Review
Jamf Protect
5 years of experience
View profile

macOS Protection at its finest.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Jamf Protect is being used on our fleet of Apple M1 Processor MacBooks Pros and Airs. This is due to the compatibility of our current anti-virus solution. It is being used school(School of Medicine) wide and will continue to for the near future. It addresses compliance for day one deployments of M1 processor machines that are purchased.

Pros

  • Onboarding and Setup
  • Integration with Jamf Pro
  • Deployment to already deployed machines
  • Threat Remediation

Cons

  • The cloud GUI. It can be confusing at times.

Likelihood to Recommend

Jamf Protect will always have day 1 support for new OS updates, which is an amazing feature. The reporting could use a bit more work and the actions it captures are far beyond anything we would need, but it does that really well too. There are plenty of scenarios where I will gladly recommend this to other institutions. There are not many where I wouldn't. Maybe only if you have a hybrid environment, where licensing another endpoint protection may be beneficial to the budget.
PC
Philip Chotipradit
Technical Support Specialist in Information Technology at Northwestern University, Feinberg School of Medicine (10,001+ employees)
Vetted Review
Jamf Protect
1 year of experience
View profile

Jamf Protect--saving us money and boosting security

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Security has never been more important nor more challenging. Jamf Protect allows us to leverage Apple's built-in malware protections in new and more advanced ways. It gives us great reporting, allows us to proactively take action, and set custom rules for various situations. Most of all, it integrates very nicely with our Mac management system, Jamf Pro.

We use Jamf Protect on all our Macs. It works quietly and efficiently behind the scenes. Our users love that it does't bother them with prompts yet does its job very well.

The biggest benefit for us is that Jamf Protect allows us to give users admin access. Catalina and Big Sur are a lot harder to use without admin access. Jamf Protect adds a strong layer of protection that means a user with admin access who makes a foolish choice will not be able to install malware. Jamf Protect and Apple's security system will detect the malware, block it, and notify us of the issue. It has reduced our need for help desk tickets and more than paid for itself.

Pros

  • Security--it scans processes for 'bad stuff'
  • Notifies admins of any issues or potential issues; entirely customizable and we create many custom notifications and groups.
  • Integrates with Jamf Pro
  • Monitor CIS benchmarks via a clean and nice looking dashboard

Cons

  • The integration with Jamf Pro has come a long way but could still be a bit more "one stop" vs two tools and two dashboards.

Likelihood to Recommend

It is ideally suited for companies with staff who need admin access but may not be fully trusted to manage their computers. They fall for phishing attacks and other hacks where they might be tricked into installing malware or "updates" that are not really updates. It is also great for anyone who needs to monitor CIS benchmarks.
DE
Doug Eli
Director of Technology in Information Technology at Frontier Ventures (51-200 employees)
Vetted Review
Jamf Protect
1 year of experience