Name: Microsoft Dynamics 365 Retail
Rating: 8 (4 reviews)
Author: Microsoft

Help Desk

Web and Video Conferencing

Customer Support

PHP Frameworks

Text Editors

Development

Admissions and Enrollment

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Corporate Performance Management (CPM)

Payment Facilitation

Visitor Management

Whistleblowing

Enterprise

Accounting

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Complex Event Processing

Data Pipeline

Data Virtualization

Database-as-a-Service (DBaaS)

Disk Cloning

Endpoint Security

Enterprise Service Bus

Extended Detection and Response (XDR)

Firewall

Fraud Detection

Hosted Virtual Desktop

Integration Platform as a Service (iPaaS)

Interoperability

Network Performance Monitoring

Software Defined Networking (SDN)

Storage as a Service (STaaS)

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Email Marketing

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Proposal

Sales Intelligence

Sales

Data-Centric Audit Protection (DCAP)

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Construction Accounting

Construction Takeoff and Estimating

Fleet Maintenance

Fleet Management

Insurance Policy Administration Systems

Online Fax

Population Health Management

Public Transportation

Telemedicine

Text Analysis

Vertical-Specific

small

medium

Brightpearl by Sage

Retail Management

large

LS Central

Aptos

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

Microsoft Dynamics 365

Sales Force Automation

Customer Service & Support

CRM Project Management

CRM Reporting & Analytics

Customization

Social CRM

Integrations with 3rd-party Software

Platform

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Role-based user permissions

Reporting

Microsoft Dynamics 365 Microsoft Dynamics CRM

Microsoft

Square for Retail

Likelihood to Recommend

Block, Inc (Square)

Epicor Eagle

Likelihood to Renew

Usability

Support Rating

Implementation Rating

Epicor Software

NCR Counterpoint

NCR VOYIX

TallyPrime

Tally Solutions Pvt Ltd

Oracle Retail

Oracle

Retail Pro

Retail Pro International

Crystal

Microsoft Dynamics RMS (Discontinued)

Tech Cares 2020

Tech Cares 2022

Microsoft Dynamics 365 Retail is an end-to-end retail solution that delivers unified commerce across all channels. It encompasses sales, mobility, intelligence, and productivity, to help retailers and workers achieve more in a cloud-first, mobile-first manner. Retail offers comprehensive support to operate a wide range of business processes, such as merchandising, inventory, and channel management capabilities. It also provides immersive customer experiences across all touchpoints.

Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.

Basic

Starter

Standard

Advanced

Lightspeed Retail

Point of Sale

Lightspeed

DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

Manufacturing

Retailing

DEAR Systems, by Cin7

Inventory Management

Inventory tracking

Automatic reordering

Serial number and batch tracking

Automation rules

Reporting and analytics

Fulfillment

Backorder management

Returns management

Bill of materials management

Item kitting

Invoicing

Accounting integration

Cin7

Microsoft Dynamics 365 Retail

Retail Management Systems Overview 
What is retail management systems?
Retail Management systems are built to handle every stage of the retail process lifecycle across multiple channels. 

Features & Capabilities of Retail Management Systems




point of sale
eCommerce
order
financial
inventory management They can typically be deployed either through cloud or on-premise solutions.

Microsoft Dynamics 365 Retail demo - Retail SDK build/compile without errors

Do more with less. At Microsoft we empower people and businesses throughout the world realize their full potential and achieve more. We make this simple mission come to life every day through our passion to create technologies and develop products that touch just about every kind of customer. With Microsoft for Nonprofit, we offer industry leading products as standalone solutions, but they're even better when used together. Our modular and extensible cloud platform allows your organization to start with your needs and adapt as you grow. These solutions provide foundational systems ranging from security and business applications to modern work tools and data and AI integration. Support you donors, volunteers, and constituents with tools and applications that help improve fundraising, engagement, training, data intelligence and much more. With Microsoft for Nonprofit we're here to help your organization expand beyond the boundaries and do more with less.

Reviews

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Retail Management Systems

Operating Systems	Unspecified
Mobile Application	No

Microsoft Dynamics 365 Retail

Overview

What is Microsoft Dynamics 365 Retail?

Leaving a review helps other professionals like you evaluate Retail Management Systems

Awards

Pricing

Microsoft Dynamics 365 Retail

What is Microsoft Dynamics 365 Retail?

Entry-level set up fee?

Offerings

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Lightspeed Retail

What is Lightspeed Retail?

DEAR Systems, by Cin7

What is DEAR Systems, by Cin7?

Product Demos

Microsoft Dynamics 365 Retail demo - Retail SDK build/compile without errors

Product Details

What is Microsoft Dynamics 365 Retail?

Microsoft Dynamics 365 Retail Technical Details

Comparisons

Compare with

Brightpearl

LS Central

Microsoft Dynamics 365

Square for Retail

Epicor Eagle

NCR Counterpoint

TallyPrime

Oracle Retail

Retail Pro

Crystal

Microsoft Dynamics RMS (Discontinued)

Reviews