Plumsail HelpDesk Reviews and Ratings

Integration with SharePoint and Office 365: Many users have found the integration with SharePoint and Office 365 automation tools to be excellent, providing all the necessary features for a ticket management tool. This seamless integration has allowed users to easily manage their tickets within familiar platforms.

Friendly and helpful support team: Users appreciate the friendly and helpful support team of Plumsail HelpDesk. They have reported receiving prompt assistance whenever they encountered any issues or had questions about the software. This level of customer support has contributed positively to their overall experience.

Easy ticket tracking and management: Several reviewers have mentioned that it is easy to track tickets in Plumsail HelpDesk, allowing for efficient management. Users are able to view and access all open tickets effortlessly, enabling them to stay organized and prioritize tasks effectively.