Name: Realtor.com
Rating: 7.4 (5 reviews)
Author: Move (Realtor.com)

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Continuous Integration

Mind Mapping

Development

Attendance Tracking

Education

Business Intelligence (BI)

Case Management

Collaboration

Diagramming

Enterprise Resource Planning (ERP)

Office Suites

Enterprise

Accounting

Online Trading

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Credentialing

Diversity, Equity, and Inclusion (DEI)

Freelance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Authentication

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Digital Experience Monitoring (DEM)

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

High Availability Cluster

Integration Platform as a Service (iPaaS)

M2M Application Development

Managed Security Service

Message Oriented Middleware

Modular Storage Area Network (SAN)

Network Performance Monitoring

Phishing Detection and Response

Security Validation

Storage Area Network

Virtualization Management

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Reference Management

Email Marketing

Identity Resolution

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Security Posture Management

Security

Building Information Modeling (BIM)

Catering

Equation Editors

Intelligent Document Processing

Legal Research

Moving Software

OSS/BSS (Operations Support/Business Support)

Online Voting

Real Estate Property Management

Vertical-Specific

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### Lead Generation and Quality
Users have varied opinions on Realtor.com's lead generation and quality, with some praising its functionality and others expressing dissatisfaction with the leads provided. While some users appreciate the ease of navigating and editing listings, others have raised concerns about the quality and quantity of leads received. It appears that lead timing and responsiveness are key factors influencing user satisfaction with Realtor.com's lead generation services. Despite mixed reviews, Realtor.com continues to be a popular platform for lead generation among real estate professionals.

### Listing Management
Reviewers appreciate Realtor.com's listing management features for their user-friendly interface and the ability to easily navigate and edit listings and leads. Users also value the platform's capability to search for multi-family properties and rental opportunities in various states, making it a versatile tool for real estate investors. Additionally, the MLS integration and quick updates on new listings have been highlighted as beneficial aspects of Realtor.com's listing management functionality.

### Agent and Broker Tools
While some users appreciate the lead management and contact features of Realtor.com's agent and broker tools, others have raised concerns about the honesty of sales tactics and the high costs associated with the platform. The ability to set up automatic responses to new leads and the option to purchase exclusive leads are highlighted as positive aspects, but the shared deals and potential lack of transparency regarding listing agents are noted as drawbacks. In conclusion, user sentiment regarding Realtor.com's agent and broker tools is mixed, with both positive and negative feedback contributing to a nuanced perspective on the platform's capabilities.

### Property Search and Navigation
Users generally appreciate Realtor.com's property search functionality and ease of navigation. The platform is commended for its user-friendly interface, allowing for quick access to up-to-date property information. While some users find it lacking in features like rental property listings and sale price estimates, the majority find it to be a reliable tool for searching and tracking properties of interest. The ability to search for properties across different states is particularly valued by investors and individuals looking to expand their real estate portfolio. Additionally, the option to connect with real estate agents directly through the site enhances the overall user experience.

### User Experience and Site Usability
Users find Realtor.com's site to be well-organized and easy to navigate, making it a convenient platform for searching for homes. The majority of reviewers appreciate the updated information available on the site and the straightforward process of contacting brokers directly. While some users mention that it is not without flaws, overall, the general sentiment leans towards a positive experience with the site's usability and user interface.

### Customer Service and Support
Users express significant dissatisfaction with Realtor.com's customer service and support, particularly highlighting issues with refunds and lack of responsiveness from the company. Many reviewers report difficulties in obtaining promised refunds or credits for undelivered leads, with multiple attempts to contact customer service yielding no resolution. The general sentiment appears to be that Realtor.com's customer service and support fall short of expectations, leaving customers feeling frustrated and disappointed with the level of assistance provided.

Users have made several recommendations based on their experiences with Realtor.com. One recommendation is to make use of the profile and favorites feature. Users suggest creating a profile on Realtor.com and utilizing the favorites feature to keep track of similar listings and their selling performance in your area. This allows users to easily monitor the market and stay informed about potential opportunities.

Another recommendation from users is to use Realtor.com for finding a new home. Many users find the platform user-friendly and appreciate its ability to assist in the search for homes, as well as provide neighborhood information.

Users also advise being selective about lead sources. They recommend avoiding certain lead sources like Zillow or other platforms and instead suggest getting high-quality leads from Realtor.com. They emphasize the importance of engaging with leads promptly for a good response. Some users even consider paying for leads from Realtor.com over others due to their perceived value in the real estate industry.

Overall, users recommend utilizing Realtor.com's features, such as creating a profile and using the favorites feature, finding a new home through the platform, and being selective about lead sources for better results.

Realtor.com is a multiple listing service (MLS) supported by News Corp subsidiary Move, Inc.

Realtor.com

A Multiple Listing Service  (MLS) supports real estate agents and brokers with disseminating property listings online within an interface supporting intelligent search and sorting functionality, and allows properties to be compared based on site user specifications along property-related parameters. MLS sites support broker marketing by providing means of gathering potential customer data and generating leads, as well as supporting display advertisements for their brokerages and agents, and feature CRM integration for logging activities, customer interactions or storing customer contact information, search history, or other relevant activity.

Multiple Listing Service (MLS)

Likelihood to Recommend

Move (Realtor.com)

Licensed Realtor

Realtor.com 2022-05-30 15:56:53

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Price points

Home

Multiple Listing Service (MLS) Software

I use REALTOR.COM for my everyday Real Estate Business needs. I refer my Buyer and Seller Clients to use REALTOR.COM, instead of the Big 3 competitors that are ruining the real estate industry market! In my opinion, REALTOR.COM doesn't steal me leads and sell them back to me! Their site is updated on a Regular Basis! You'll find very few, out of date listings! REALTOR.COM is a site that's still trusted by us REALTORS!

Up to Date Listings
They contribute dues to NAR
The give Sellers realistic price points for properties!

Offer more leads for REALTORS
Remove listing's that are over 6 Months old.

Active MLS Listings
Easy for Clients to use
Potential to generate leads

I haven't spent money on REALTOR.COM
You have to spend money to generate better leads from their site.
You can fully update your REALTOR.COM profile without spending money

Realtor.com

Overview

What is Realtor.com?