TrustRadius Insights
User-friendly interface: Reviewers found the user interface of Serenic Navigator very easy to use and set up, making it easy for new …
Overview
What is Serenic Navigator?
Serenic Navigator is presented by Serenic Software in Lakewood as a comprehensive cloud ERP solution designed especially for educational or non-profit organizations, including community and social services charities, educational and research foundations, faith-based organizations, trade associations, museums, zoos, arts and…
Recent Reviews
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What is Serenic Navigator?
Serenic Navigator is presented by Serenic Software in Lakewood as a comprehensive cloud ERP solution designed especially for educational or non-profit organizations, including community and social services charities, educational and research foundations, faith-based organizations, trade…
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Product Demos
Serenic Navigator Demo Webinar
YouTube
Product Details
- About
- Tech Details
What is Serenic Navigator?
Serenic Navigator Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
User-friendly interface: Reviewers found the user interface of Serenic Navigator very easy to use and set up, making it easy for new people to learn the software. Many users mentioned this as a strong point of the system.
Powerful platform: Users were impressed by how powerful Serenic Navigator is in optimizing accounting capabilities within an organization. Several reviewers stated that it was able to automate complex accounting tasks such as AP and AR, which saved them a lot of time.
Effective reporting feature: The reporting feature in Serenic Navigator was praised by several reviewers for being quite effective and allowing for detailed descriptions of data. Some users found it useful to customize fields and run meaningful reports to pull all the data fields they needed.
Confusing user interface: Several users have reported that the software's user interface is confusing and difficult to navigate, making it challenging for new employees to use. They suggest that the platform needs to be more user-friendly and intuitive.
Poor customer support: Some users have expressed dissatisfaction with the customer support, noting that it can be difficult to get a tech support person on the phone or receive a timely response. They suggest that customer service can be slow to respond.
Limited features: There are concerns about the lack of features available in Serenic Navigator, particularly in data analysis. Some users have suggested that more support for customizations and printing of forms is needed.