Name: Serenic Navigator
Rating: 7.8 (3 reviews)
Author: Serenic Software

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Development

K-12 Online Learning

Education

Audit

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Environmental Health and Safety (EHS)

Org Chart

Procurement

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employer of Record (EOR)

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Consulting and Advisory Services

Data Center Infrastructure Management

Data Center Virtualization

Data Observability

Data Pipeline

Distributed Denial of Service (DDoS) Protection

Enterprise Architecture Management

Extended Detection and Response (XDR)

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Network Monitoring

Network Performance Monitoring

Remote Monitoring and Management

Software Defined Networking (SDN)

Tower Servers

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Contact Management

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Product Configuration

Quote to Cash

Sales Coaching

Sales Gamification

Sales Intelligence

Sales

Auto Repair

Construction Workforce Management

Emergency Notification

Oil and Gas

Public Sector Software

Vertical-Specific

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### Accounts Payable and Receivable
Users consistently highlight Serenic Navigator's accounts payable and receivable automation as a key strength, enabling them to streamline complex accounting tasks efficiently. The tool's ability to automate AP and AR processes, along with features like invoice customization and 2- & 3-way matching, has garnered positive feedback from users. Additionally, the platform's grant and donation management functionalities further enhance its appeal in managing financial transactions. Users appreciate the time-saving benefits and accuracy provided by Serenic Navigator in handling accounts payable and receivable tasks, making it a valuable asset in their accounting operations.

### Grant and Donation Management
Users generally agree that Serenic Navigator excels in managing grants and donations. The system's ability to automate accounts payable, accounts receivable, and general ledger tasks has been highly praised for its efficiency and productivity improvements. Additionally, users appreciate the transparency and fraud prevention measures implemented through the tracking of cash flow, donations, and grants in real-time. Despite some challenges with integrating external grants management tools, users find that Serenic Navigator's donation management capabilities advance their chances of securing more funding in the future.

### Vendor and Expense Management
Opinions on Serenic Navigator's vendor and expense management capabilities vary among users. While some users praise the system for streamlining processes such as paying vendors, reimbursing employees, and managing grants, others express concerns about deficiencies in customization data and integration challenges with external APIs. The system's ability to reduce fraud through expense management and reporting is highlighted as a significant benefit by some users. Additionally, the automation of accounts payable, accounts receivable, and general ledger functions is noted as a time-saving feature that enhances operational efficiency. Despite some challenges faced by users, the affordability of Serenic Navigator and its automation capabilities receive positive feedback from users.

### Financial Management
The reviews for Serenic Navigator consistently highlight the software's robust financial management capabilities. Users praise its ability to streamline financial operations, enhance financial performance visibility, and facilitate efficient budgeting and planning processes. The platform's dashboard feature is particularly lauded for its contribution to effective budget management and resource allocation. Additionally, users appreciate the software's user-friendly interface and its role in improving overall financial management infrastructure within organizations.

### Budgeting and Planning
User sentiment regarding Serenic Navigator's budgeting and planning capabilities is generally positive. Users appreciate the software's ability to streamline budgeting processes, manage cash flows efficiently, and track grants and donations effectively. The platform's transparency in financial management, user-friendly interface, and support for reporting and budgeting tasks are highlighted as key strengths by reviewers. Additionally, the software's cost-effectiveness and ease of use make it a preferred choice for organizations looking to enhance their budgeting and planning operations.

### Cash Flow Management
Users consistently praise Serenic Navigator for its robust cash flow management capabilities, citing its effectiveness in tracking and managing cash flow for grants, donations, and overall financial transparency within organizations. The real-time monitoring of cash flow, coupled with the automation of accounting tasks, has significantly improved efficiency and reduced the risk of fraud in various agencies. Additionally, the application's ability to streamline cash flow management across different units and automate award management tasks has been highlighted as a key strength by users. The software's performance in financial management, particularly in monitoring cash movement and providing timely and reliable reports for evaluation, has been commended for its impact on budgeting and decision-making processes.

### Integration and Automation
Users have highlighted the mixed experiences with Serenic Navigator's integration and automation features. While some users appreciate the time-saving benefits and the automation of complex accounting tasks, others have faced challenges with backend integration and integrating with external APIs. The availability of vendor support has been noted as a positive aspect when encountering integration difficulties. Additionally, suggestions have been made to enhance the platform by improving the user interface and expanding API access for better integration capabilities.

### Customization and Configuration
Opinions vary on Serenic Navigator's customization and configuration capabilities. While some users praise the platform for its streamlined accounting procedures and invoice customization, others express concerns about the lack of detailed customization data available on the vendor's website. The mixed feedback suggests that users have differing experiences with the customization and configuration features of Serenic Navigator, highlighting the need for further exploration and understanding of its capabilities in this aspect.

User-friendly interface: Reviewers found the user interface of Serenic Navigator very easy to use and set up, making it easy for new people to learn the software. Many users mentioned this as a strong point of the system.

Powerful platform: Users were impressed by how powerful Serenic Navigator is in optimizing accounting capabilities within an organization. Several reviewers stated that it was able to automate complex accounting tasks such as AP and AR, which saved them a lot of time.

Effective reporting feature: The reporting feature in Serenic Navigator was praised by several reviewers for being quite effective and allowing for detailed descriptions of data. Some users found it useful to customize fields and run meaningful reports to pull all the data fields they needed.

Confusing user interface: Several users have reported that the software's user interface is confusing and difficult to navigate, making it challenging for new employees to use. They suggest that the platform needs to be more user-friendly and intuitive.

Poor customer support: Some users have expressed dissatisfaction with the customer support, noting that it can be difficult to get a tech support person on the phone or receive a timely response. They suggest that customer service can be slow to respond.

Limited features: There are concerns about the lack of features available in Serenic Navigator, particularly in data analysis. Some users have suggested that more support for customizations and printing of forms is needed.

Serenic Navigator is presented by Serenic Software in Lakewood as a comprehensive cloud ERP solution designed especially for educational or non-profit organizations, including community and social services charities, educational and research foundations, faith-based organizations, trade associations, museums, zoos, arts and human services organizations.

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Enterprise Resource Planning (ERP)

Serenic Navigator Demo Webinar

Serenic Software

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Accounts payable

This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

Accounts receivable

This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

Global Financial Support

Account using multiple ledgers, multiple currencies, and multiple entities

Primary and Secondary Ledgers

Record and report across multiple currencies and accounting standards with primary and secondary ledgers

Journals and Reconciliations

Automate and synchronize ledgers and processes

Configurable Accounting

Configure accounting rules and segments for each chart of accounts

Standardized Processes

Centralize financial management to facilitate standardized financial processes

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Billing Management

Access role-based billing work area, perform discrete and recurring billing

Cash and Asset Management

Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments

Travel & Expense Management

Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement

Budgetary Control & Encumbrance Accounting

Control spending at any budget level or time interval

Period Close

Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Order Management

The ability to process orders, and track them from quote to cash.

Pricing

Users can set up complex and unique pricing requirements.

Order entry

Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

Credit card processing

The software facilitates credit card processing.

Cost of goods sold

The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

Order Orchestration

Define and execute order fulfillment processes for products as well as services on the same order.

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Plug-ins

A number of third-party plug-ins are available to expand the core functionality of the software.

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Multi-factor authentication

User-level audit trail

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Serenic Navigator

Overview

What is Serenic Navigator?