Name: SIGOS
Author: SIGOS

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

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SIGOS is a solution designed to meet the network testing, quality of service (QoS) and quality of experience (QoE) testing, revenue assurance, and fraud detection needs of mobile network operators (MNOs) and communication service providers (CSPs). According to the vendor, SIGOS is suitable for both small and large MNOs and CSPs. This product is utilized by professionals in the telecommunications industry, including network engineers, revenue assurance managers, fraud detection managers, and mobile network operators.

## Key Features

**Provisioning Assurance**: SIGOS can help ensure accurate and timely provisioning of customer services by monitoring the entire telecom service fulfillment process, including multi-vendor, multi-technology networks and IT infrastructures.

**Rating and Billing Validation**: SIGOS offers features to validate billing data against historical and statistical data to assure invoice accuracy, aiming to eliminate tariff and billing errors and maximize monthly recurring revenue.

**Usage Assurance**: SIGOS can help monitor and control revenue leakage in telecom environments due to misalignment of Charging Data Records (CDRs), track and audit network event generation for wholesale settlement of third-party traffic, and protect against revenue leakage caused by errors during mediation and the introduction of new service call detail records (CDRs).

**Prebuilt Audit Controls for Revenue Assurance**: SIGOS provides prebuilt business validations to address revenue assurance issues out-of-the-box, aiming to offer a comprehensive view of the risk management process.

**Data Management**: SIGOS delivers a converged policy control solution for Data, Voice, and Text services for various generations of mobile networks, enabling roaming policy control in one place for ease of configuration, operation, and integration.

**Prevent network abuse with RoamPolicy**: SIGOS allows operators to configure actions such as real-time blocking of fraudulent transactions, sending alerts to prevent fraud, or temporarily suspending services, aiming to ensure optimal routing of calls made by outbound roamers to maximize margin for the home operator.

**Smart Home Re-route**: SIGOS enables policies to be set differently based on subscription, location, access gateway, or access device type, aiming to provide quality of service assurance and increase levels of protection against fraud use cases.

**Real-time usage metering and dynamic charging with RoamWallet**: SIGOS combines OCS, SPR, and PCRF features to control real-time charging information from roaming users, aiming to enable operators to define new roaming bundles and launch them quickly, while providing anti-bill shock functionality to prevent high data usage and customer disputes.

**Multichannel campaign management software for telecom operators**: SIGOS offers features to manage engaging campaigns across multiple channels, track results, and fine-tune campaigns for maximum ROI, as well as create and track subscriber segments for personalized campaigns.

**Roaming Customer Experience Management**: SIGOS provides real-time data analytics for roaming customer experience use cases, aiming to help operators measure and predict roaming challenges to transform them into business opportunities, and identify issues quickly and prioritize improvements based on customer and business impact.

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What is SIGOS?