Name: SimpleVoIP
Rating: 7.4 (2 reviews)
Author: SimpleVoIP

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Performance Testing

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Management

Enterprise Legal Management

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Enterprise

Accounting

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Referral

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

Business Process Automation

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

Firewall

Fraud Detection

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Server Virtualization

System Monitoring

Test Management

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Content Management

Contest Management

Email Marketing

Marketing Attribution

Marketing Automation

Press Release Management

Social Media Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales Enablement

Sales

Cloud Access Security Brokers

Cloud Infrastructure Entitlement Management

Security

Aviation

Construction Takeoff and Estimating

Digital Forensics

Financial Services CRM

Hospital Management

Internet of Medical Things

Medical Office EMR & EHR

Population Health Management

Veterinary

Vertical-Specific

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SimpleVoIP is a turnkey phone system solution designed to cater to the needs of distributed enterprises. According to the vendor, SimpleVoIP aims to deliver reliable and comprehensive phone services at affordable rates, with a focus on providing seamless user experiences. This product is positioned as an ideal solution for businesses of all sizes, including retail, restaurants, SMBs, healthcare facilities, and schools.

## Key Features

**Customizable Recorded Greeting and Call Routing System**: SimpleVoIP offers a recorded greeting and call routing system that can be fully customized according to user preferences. The vendor claims that businesses can create personalized greetings and menu options to ensure that each call is routed to the appropriate individuals or departments.

**Custom Ring Groups**: Users of SimpleVoIP can create specific ring groups based on their preferences. According to the vendor, this feature allows calls to be directed to specific groups of individuals simultaneously, aiming to ensure efficient call distribution and handling.

**Automated Outbound SMS Text Messages**: SimpleVoIP enables businesses to send automated outbound SMS text messages to customers for various purposes. The vendor states that this feature enhances customer communication and engagement by allowing businesses to request information, confirm appointments, or send notifications via text messages.

**Magic Auto Provisioning and Templated Configurations**: SimpleVoIP offers a magic auto provisioning and templated configurations feature, which the vendor claims simplifies the setup and configuration process of phone systems. The vendor states that pre-configured templates are available for easy deployment, reducing the need for manual configuration and saving time and effort.

**Third-Party Integrations and Automated Communications**: SimpleVoIP provides seamless integration with other business applications and systems through its third-party integrations and automated communications feature. According to the vendor, this enables automated communication between different platforms, aiming to enhance workflow efficiency and productivity.

**Streamlined and Personalized Order and Pick-up Process**: SimpleVoIP aims to provide a streamlined and personalized order and pick-up process for businesses. The vendor claims that this feature ensures a smooth and personalized experience for customers placing orders, enabling efficient order management and tracking to enhance the overall customer experience.

Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

b-hive Metered Seat Cloud PBX

b-hive Standard Seat Cloud PBX

b-hive Pro Seat Cloud PBX

b-hive Standard Seat - Call Paths

b-hive Pro Seat - Call Paths

SIP Trunking - Metered

SIP Trunking - Unlimited

Contact Center

Self-Serve Customer Service Solution

SimpleVoIP

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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What is SimpleVoIP?