Name: Smaily
Author: Sendsmaily

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Software Configuration Management

WebOps

Development

Higher Education

Education

Business Intelligence (BI)

Collaboration

File Sharing

Streaming Analytics

Visual Collaboration

VoIP

Enterprise

Accounting

Payment Orchestration

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Engagement

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bug Bounty

C/C++ Integrated Development Environments

Cloud Storage

Data Recovery Service

Database Management

Enterprise Architecture Management

Fraud Detection

Hadoop-Related

High Availability Cluster

Identity Governance and Administration

Integration Platform as a Service (iPaaS)

IoT Security

MLOps

Network Performance Monitoring

Network Virtualization

Non-Relational Databases

Process Mining

Session Border Controllers

Threat Hunting

Web Access Management

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Customer Reference Management

Demand Generation

Email Marketing

Email Testing

Local Listing Management

Marketing Automation

Personalization Engines

Retail Media Advertising

SMS Marketing

Social Media Management

Survey & Forms Building

Video

Web Analytics

Marketing

Project Management

Prototyping

Professional Services

Conversation Intelligence

Customer Relationship Management (CRM)

Multichannel Retail

Sales

Insurance Underwriting and Rating

Library Management

Medical Billing

Military and Defense

Moving Software

OSS/BSS (Operations Support/Business Support)

Vertical-Specific

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### Customer Support and Service
Users consistently praise Smaily's customer support and service efficiency. They highlight the quick responses, helpful assistance, and the ability of customer managers to address any issues promptly. Reviewers appreciate the professionalism and speed of the customer support team in finding solutions and offering assistance. The ease of use of the product coupled with the excellent customer service seems to be a winning combination for many users. Additionally, users value the personalized approach of the customer support team in providing tailored solutions to specific challenges faced by their businesses.

### Pricing and Value
Users consistently praise Smaily for its ease of use and excellent value for money. The reviews highlight the affordability of Smaily's services, with users emphasizing the reasonable pricing compared to competitors. Customers appreciate the straightforward pricing structure and the overall value they receive for the cost. The positive feedback regarding pricing and value indicates that Smaily is meeting users' expectations in terms of cost-effectiveness and quality.

### Email Campaign Management
Users appreciate Smaily's intuitive interface for designing newsletters and creating campaigns. The platform's automation features allow for the creation of complex sales funnels, while the ability to generate landing pages and integrate them with automation is seen as a valuable asset. Some users express a desire for more customization options in template design and campaign statistics reporting. Despite minor suggestions for improvement, users find Smaily to be a user-friendly and efficient tool for managing email campaigns.

### Template Design and Editing
Users consistently highlight the ease of use and customization options provided by Smaily's template design and editing features. The build-a-template tool simplifies modifications, making it convenient for users to create visually appealing emails. While some users mention minor issues like slow image cropping, overall feedback emphasizes the user-friendly nature of the template editor and the quality of the templates available. Suggestions for more customization options indicate a desire for further enhancements in the platform's template design and editing capabilities.

Good price-quality ratio: Some users have praised Smaily for its good price-quality ratio, stating that it provides value for the money spent. 

Ease of use: Many reviewers have highlighted the ease of use of Smaily, describing it as fantastic and mentioning that everything can be learned quickly. They appreciate the clarity and simplicity of the platform, especially for those with non-complex needs.

Excellent customer support: Numerous users have commended Smaily's customer support, describing it as insanely good. They appreciate the availability of live help on site and commend the support team for their efforts in quickly solving concerns and problems. Users find the staff friendly, fast, and professional, always providing quick answers and assistance with any questions or issues encountered.


Difficult Contacts Management and Filters: Some users have found the contacts management and filters in Smaily to be challenging to use. They suggest that the software could improve in these areas to enhance user experience and make it easier to organize and filter contacts effectively.

Limited Customization Options for Templates: Users have expressed a desire for more flexibility in creating blocks within templates and customizing them according to their specific needs. They feel that having more opportunities to customize templates would allow them to create more visually appealing and unique email campaigns.

Lack of Detailed Subscriber Data: Several users have mentioned that they would like more detailed data on subscribers and unsubscribers. They specifically request features like daily, weekly, yearly, and date-to-date graphs for tracking subscriber activity, as well as a comprehensive rundown on overall account health and data. Having access to this information would enable users to better understand their audience engagement and make informed decisions regarding their email marketing strategies.

Users of Smaily highly value the strong customer support provided by the platform, as it allows them to find custom solutions to their specific problems. The prompt and professional customer service team is praised for their responsiveness and ability to address any questions or issues that may arise. This support contributes to a pleasant overall experience with the tool, leading users to recommend it to others.

Another key use case of Smaily is its easy management of data connections. Users appreciate the streamlined process that reduces the likelihood of errors when handling their own data. While some users feel that the data presentation could be improved, this is not a critical factor for them. They value the simplicity and speed of the tool, which ultimately contributes to increased efficiency in their tasks.

The newsletter feature within Smaily is regarded as one of the most important marketing tools for users. Its effectiveness in reaching and engaging with their audience makes it a standout feature within the platform. Additionally, users appreciate the customer feedback feature, which provides quick and effective solutions to their problems. Overall, users have consistently been able to get their tasks done using Smaily, thanks in part to its user-friendly interface and reliable customer service team.

Forever Free

Monthly Subscription

Pay as you go credits

ExpressPigeon is an email marketing system for small to medium sized enterprises from a relatively new (2011) company with an emphasis on look and viewability across multiple devices (i.e. mobile-accessibility) and browser compatibility. Beyond this, ExpressPigeon supports A/B testing and segmentation, for optimization and personalization, and is extensible via its API. A free version is available for contacting up to 500 subscribers, and 50% discounts are offered to non-profits who sign up for an annual plan. Three monthly plans ranging from about $10 to $20 per month round out the pricing options.

ExpressPigeon

Delivra is an email marketing platform featuring advanced segmentation with A/B Testing, an email editor for the non-technically inclined, and mobile-accessible emails. Serving more than 500 companies, Delivra integrates with many popular CRM (SalesForce, Microsoft Dynamics, Netsuite, and more). Delivra merged with Campaign Monitor and Emma in summer 2018, but was acquired by Redbrick in January 2022, and now is a Redbrick brand.

Basic

Professional

Enterprise Plus

Delivra

Smaily

Software for bulk creation, sending and tracking of Emails for marketing purposes.

Sendsmaily

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Mobile optimization

Users can easily optimize emails and landing pages for mobile devices.

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

List management

This involves creating, filtering, editing, merging and de-duping lists of contacts.

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

URL Validation

This allows marketers to validate URLs and find any broken links before sending out their email campaigns.

Link Tracking

This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.

Image Validation

This allows marketers to validate images used in their emails to ensure images and GIFs display correctly in their audience’s inboxes.

Inbox Display

This allows marketers to see how their emails will be displayed within different web browsers and within different email service provider (ESP) platforms.

Email Accessibility Tools

This type of tool scans emails before they are sent out to ensure that design and code are optimized for accessibility across different browsers.

Spelling and Grammar Check

This feature checks emails for spelling and grammatical mistakes before they are sent out.

Spam Testing

Spam testing allows marketers to test their email against most major spam filters before sending out their email campaigns.

Email Previews

This allows marketers to test out emails to see how they will display across multiple different applications and web browsers.

Assign Reviewers

This gives marketers the ability to assign individuals to review an email from within the email marketing software.

Email Version Control

This allows marketers to keep track of which individual made a revision to an email and when.

Task Lists

This gives marketers the ability to create task lists associated with the email review and approval process.

Review Status Updates

These status updates may be pushed through third-party tools, or sent directly via the application itself.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.