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SolarWinds Hybrid Cloud Observability Reviews and Ratings

Rating: 8.5 out of 10
Score
8.5 out of 10

Reviews

4 Reviews

Another great SolarWinds Hybrid Cloud Observability solution

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

At this point in our plan to move 100% of workloads to the public cloud we have many hybrid applications that exist partially in the new environment and the legacy virtualized one. SolarWinds Hybrid Cloud Observability allows us to manage these applications effectively while they continue to exist in this state before we eventually move them entirely to the public cloud.

Pros

  • Application performance monitoring
  • Alerting on trouble spots
  • Identification of root causes

Cons

  • Can be complex to setup
  • Is strongest with network resources
  • Assumes a fairly large amount of base knowledge

Likelihood to Recommend

I would not use this product for an environment that was 100% public cloud or 100% virtualized as it works best for hybrid workloads like those we are currently running. In the future, when we reach our goal of 100% public clouds for our workloads, we may rethink our usage of SolarWinds Hybrid Cloud Observability.

HCO a complete event monitoring solution.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

The organization maintains a vast array of resources requiring real-time event monitoring and alerting. The requirement was to identify a product that could monitor the entire technology stack from physical hardware to applications for on-premises, private cloud, and public cloud workloads and also provide application and database performance metrics, growth patterns, and usage patterns. HCO allows us to monitor not only these basic metrics but also provides functionality that goes beyond our initial requirement. Some examples are the ability to monitor the state and health of Active Directory, Exchange, and Sharepoint. Other extended capabilities that we are utilizing are the Application and Database performance analysis and Office365 and Azure workloads.

Pros

  • Automated dependency mapping is a big hit.
  • High availability is extremely simple to implement.
  • Simple to use and drill into issues.
  • Analysis of growth patterns driving the recommendation engine.

Cons

  • The documentation is vast making is somewhat difficult at times to locate what I needed.
  • User and group access configuration is overly complex and not well explained.

Likelihood to Recommend

For mid-market and larger, HCO provides a highly available single pane of glass. The user and group management provides a granular ability to deploy to the various areas of the support and engineering teams. Integration to ITSM platforms ensures that information from the platform flows in real time to the right people.

Jack of all trades...

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

- It's used for day-to-day alerting on our infrastructure so that relevant teams can take action items before becoming a problem. - Its main use is for infrastructure monitoring, server and network equipment & is used lightly with some application monitoring. - The Long term goal is to make more use of the product, as we have a number of modules that are currently not being taken advantage of.

Pros

  • Modern Dashboard are a big improvement over legacy Orion views.
  • It's really the most straight forward tool for non SME's as you can just point it at a device and monitor most things out of the box by just providing a credential.
  • Having all aspects of monitoring under one tool is a really nice touch and while SW isn't the best in every single aspect of the stack it does a pretty good job at most things which helps eliminate tool sprawl.

Cons

  • Please fix the time zones issue. Events are in UTC, Charts in the user's Local Time, Alerts come in through with Main Server timestamp - it's all over the place & it's been like that for so long. We are a large corp, the teams span time zones and trying to work with teams across the globe is made so difficult by this.
  • The inability to ingest the tags from AWS Cloud watch and the countless posts / feature requests on thwack complaining about this that just get ignored. It's such a basic feature of Cloud & I don't want to have to own a different product to use such an fundamental part of cloud.
  • Maintenance Windows - why can we not set a reoccurring window from the web ui in 2022?
  • SAM - Manage applications, why is there no search bar to filter through applications. When you scale out to enterprise size this is so annoying trying to guess which page to land on to find the application / device I'm looking for.
  • http://hostname/Orion/APM/Admin/Applications/Default.aspx
  • Half baked features being released - Log Analyzer shipped with no resources for the node details page. The Free version from 2016 had more available in it.

Likelihood to Recommend

- For small teams serving big organizations - it's a really simple tool to install and set up relatively quickly. - the new installer is also great - I don't have to understand what modules need to be installed; it's all streamlined. - The HCO Licensing allows you to run the Additional polling engines at a scale where the previous licensing model didn't. We can deploy APEs in locations now, which would not have been worth the investment in previously as there weren't enough devices in that location/region to spend the $$$$ on an APE License.

Vetted Review
SolarWinds Hybrid Cloud Observability
2 years of experience

SolarWinds Hybrid Cloud Observability Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Having all modules under one license makes

licensing renewals easier. We were running several instances of Orion, across multiple

sites and authorities, this made overall management of the platform complicated.

In addition, we required multiple additional web pollers.

Using the conventional licensing system meant budgets and POs needed to be

arranged when a new poller was required.

Observability licensing addresses these issues and gave a

lot more functionality, as observability has a complete suite of modules, for

example, unlimited APEs and web Pollers (node count permitting) NetFlow, device tracker,

Ipam…etc. The observability platform gives us a complete holistic view

of the network and devices,

With the use of additional polling engines is required, we

can use all the modules to help troubleshoot, for example,

If we had a device with a malicious event/log detected by our

security team, we can use device tracker to locate the device and shut the switch

port, we can also use NetFlow to identify what traffic an src and DST IP

addresses. Another example is how useful Ipam is, when static ranges

and DHCP are added to Ipam, this will detect scope usage and duplicate IP

addresses.

Pros

  • unlimited APEs included
  • all modules under one platform
  • overall cost savings when compared to buying multiple APEs and modules, NetFlow NCM, Ipam, etc.

Cons

  • Orion maps needs to be able to map to groups like atlas can by name
  • web tool set integration, atm this needs to be removed from the server to install Observability

Likelihood to Recommend

For example, tracing malicious devices. Another example is how useful Ipam is, when static ranges

and DHCP are added to Ipam, this will detect scope usage and duplicate IP

addresses

as well as device config backups, site maps, wifi monitoring

Vetted Review
SolarWinds Hybrid Cloud Observability
10 years of experience