Name: sqanit
Author: sqanit

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Management

Enhanced 911 (E911)

Risk Management

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Performance Management (APM)

Cloud Storage

Code Review

Data Integration

Data Lakehouse

Data Mapping

Data Masking

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Email Verification

Ethernet Switches

Fraud Detection

Governance, Risk & Compliance

Graph Database

IP Address Management (IPAM)

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Low-Code Development

Managed IT Service

Network Performance Monitoring

Network Simulation

SQL Server Performance Monitoring

Tape Storage

Unified Endpoint Management (UEM)

Web Content Filtering

Wireless LAN

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Customer Journey Analytics

Email Marketing

Marketing Automation

Native Advertising

Screen and Video Capture

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Predictive Sales Analytics

Sales Consulting

Sales

Animal Shelter

Chargeback Management

Clinical Data Management

Debt Collection

Laboratory Information Management

Legal Case Management

Real Estate

Travel Agency

Vertical-Specific

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Microsoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM).

First Dynamics 365 app

Subsequent qualifying1 Dynamics 365 app

Microsoft Dynamics 365 Field Service (FieldOne)

Field Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce.

Contractor

Contractor Plus

Dispatcher

Technician

Field Service Plus

Salesforce Field Service

sqanit

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

Sqanit is a modular service platform that connects physical products to intelligent, app-free support experiences. Designed for companies that sell or support complex, durable consumer goods, sqanit enables seamless assistance across the entire product lifecycle — from onboarding and troubleshooting to repair and replacement.
End-users access contextual help instantly by scanning a QR code on the product. This initiates a tailored support flow combining self-service guides, AI-powered assistance, remote video diagnostics (AR), and ticketing — all without requiring a login or mobile app.
Built for real-world complexity, sqanit supports a wide range of product types, user roles, and service structures. It is especially effective for mid-market companies managing spare parts, accessories, and distributed service processes. Its modular architecture integrates with existing systems (CRM, ERP, PIM, ticketing) and supports emerging compliance requirements like the EU Digital Product Passport.

 Key Features
<ul>
<li>
QR-triggered support without app or login</li><li>Modular service flows for diverse use cases</li>
<li>
AI-guided self-help and product troubleshooting
</li>
<li>
Embedded ticketing and remote AR diagnostics
</li>
<li>
Open API integrations with leading back-office tools
</li>
<li>
DPP-ready data structuring and traceability
</li>
</ul>

 Key Benefits
<ul>
<li>
Increases service efficiency by reducing manual interactions
</li>
<li>
Enables scalable support for complex physical products
</li>
<li>
Improves resolution speed and customer satisfaction
</li>
<li>
Enhances product usability and long-term loyalty
</li>
<li>
Future-proofs operations with compliance-ready infrastructure
</li>
</ul>

 Best Fit 
Sqanit is ideal for mid-market product sellers, service providers, and manufacturers of physical goods with long lifecycles, evolving user bases, and high after-sales complexity.

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Field Service Management Software

sqanit

Overview

What is sqanit?