Name: Symphony Symphony
Price: 15 USD
Rating: 10 (1 reviews)
Author: Symphony Communication Services

Customer Training

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Batch Management Software

Cross-Browser Testing

Functional Testing

Mobile App Development

PHP Frameworks

Product Analytics

Virtual Reality

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Enterprise

Accounting

Crypto Tax

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Consulting and Advisory Services

DevOps

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Mobile Identity

Network Performance Monitoring

Sensitive Data Discovery

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Product Configuration

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Secure Service Edge (SSE)

Security

Church Management

Construction Workforce Management

Financial Services CRM

Fleet Management

Geographic Information

Intelligent Document Processing

Internet of Medical Things

Vertical-Specific

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Symphony Symphony is a secure workflow solution designed specifically for the financial services industry. This platform aims to meet the needs of asset managers, investment banks, compliance officers, traders, and other professionals in the financial services sector. Symphony Symphony caters to institutions and firms of all sizes, providing them with compliant messaging, core collaboration tools, voice solutions, video conferencing capabilities, data analytics, and seamless integrations with leading platforms.

## Key Features

**Compliant Messaging**: According to the vendor, Symphony Symphony enables secure communication with clients on their preferred channels such as WhatsApp, WeChat, and text messaging. It aims to reduce friction and expedite communication while capturing and retaining messages to meet recordkeeping requirements for regulatory compliance.

**Core Collaboration**: Symphony Symphony offers encrypted chat-based collaboration, leveraging bots and automation, with a focus on compliance and encryption to lower risk. The vendor claims that it enables secure bilateral and multilateral real-time chat and file-sharing with built-in security and compliance measures.

**Voice Solutions**: The vendor states that Symphony Symphony eliminates communication silos and enables instant voice connectivity for seamless collaboration. It offers integration with Cloud9 for voice collaboration in the financial industry, providing solutions like Cloud9 Desk and Cloud9 Trader for voice connectivity.

**Video**: Symphony Symphony seamlessly integrates with popular video conferencing platforms like Zoom and Microsoft Teams to enhance collaboration. It allows for video calls, screen sharing, and video meetings within the platform, aiming to improve remote communication and collaboration capabilities.

**Data & Analytics**: According to the vendor, Symphony Symphony leverages Amenity Analytics to provide real-time insights into key equity topics and understanding of fundamental factors. It enables the extraction of insights from unstructured text sources such as news, earnings calls, and financial documents, helping to identify events that affect company health and performance.

**Integrations**: Symphony Symphony offers seamless integrations with leading platforms such as Salesforce, ipushpull, and Quant Insight, according to the vendor. These integrations aim to save time, reduce email clutter, and drive efficiency. Additionally, Symphony Symphony allows users to build custom integrations and apps using its APIs.

Reliable Performance: Many users have praised the software's reliable performance. Numerous reviewers have stated that they have experienced minimal to no downtime or technical issues when using Symphony Symphony.

User-Friendly Interface: The user-friendly interface of Symphony Symphony has been highlighted by several customers. Users appreciate the intuitive design and easy navigation, which allows them to quickly adapt to the software and efficiently carry out their tasks.

Robust Collaboration Features: Many reviewers have emphasized the robust collaboration features offered by Symphony Symphony. Customers have expressed satisfaction with the platform's ability to facilitate effective communication and seamless collaboration among team members, enabling them to work together more efficiently and productively.

Crashes: Some users have experienced crashes while using Symphony, which has caused frustration and disrupted their workflow.

Limited group messaging features: Several reviewers have expressed disappointment with the group messaging features in Symphony. They feel that compared to platforms like Slack, Symphony lacks important functionalities such as pinned messages, siloed replies, and video/voice calls.

Poor user-friendliness: A common complaint among users is that Symphony is not user-friendly and can be difficult to understand, especially for some companies. This lack of intuitiveness has led to a steep learning curve and decreased efficiency for these users.

Symphony has emerged as a valuable collaboration tool that is highly regarded by users across various organizations. With its strong search feature, finding information within the platform has become effortless for users. Additionally, the availability of private chat rooms ensures secure and confidential communication, making it a preferred choice in sensitive environments.

The finance sector, in particular, has widely adopted Symphony as a standardized communication platform. While it may not yet rival other alternatives like Slack, users appreciate Symphony's collaboration features and find them to be effective for their daily team functioning. The software provides most of the necessary features required for discussions and group work, which has garnered positive feedback from users who rely on it for their enterprise needs.

Overall, the consensus amongst users is that Symphony is a reliable and efficient solution for communication and collaboration requirements. It is often recommended by those who have had positive experiences with its functionality and user-friendly interface. Symphony successfully addresses the collaboration needs of organizations, making it an invaluable tool in facilitating teamwork and enhancing productivity.

Basic

ONCE Campfire

Social Text was a tool that focused on social learning and includes Twitter-like microblogging capabilities. The product competed with MindTouch,Confluence, Jive Team Collaboration and other collaboration platforms. It was acquired by PeopleFluent in 2012 and is no longer available as a separate product, though similar capabilities are supplied by the PeopleFluent platform.

Socialtext

Socialtext (discontinued)

Symphony Symphony

Collaboration platforms applications are software tools that adds broad social networking capabilities to work processes. Collaboration tools differ from community platforms in that they are focused on making internal teams more productive by enabling document sharing, workflow, social collaboration, etc.

Symphony Communication Services

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

File tracking

Tracks the location of a file, as well as who has opened or changed it and when.

Tagging

Users can organize related materials such as files, discussions, and tasks by attaching metadata tags.

Search

Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

Integrates with other Project Management Tools

Collaboration tool integrates with other project management software

Visual planning tools

Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

Chat

Instant messaging tool allows users to communicate with select other users in real-time threads.

Status updates and activity feed

Users can view and post to a running record of current activities and statuses, akin to major social media platforms.

Notifications

Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

Comments and feedback

Users can respond to activities and projects by posting comments to the item. This may also include the capability to “like” or vote on items.

Discussions

Users can join groups or message boards for forum-style collaboration.

User directory and online status

Users can see a catalog of the other users in their network, including whether those collaborators are online.

Sharing and privacy

Users can share links and documents with their networks via chat, status updates, or discussions, but sharing of sensitive material and/or sharing outside the network is appropriately restricted.

Surveys

Users can create and participate in surveys to get input from other collaborators.

Internal knowledgebase

Users can author or access “How-to” help and reference tips about internal processes.

Integrates with Skype

Integrates with Skype for video conferencing.

Integrates with GoToMeeting

Integrates with GoToMeeting for web conferencing.

Integrates with Gmail and Google Hangouts

Integrates with Gmail and Google Hangouts.

Integrates with Outlook

Integrates with Microsoft Outlook to tie in email threads.

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

Versioning

Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

Document files

Supports document file types, such as .doc, .docx, PDF, and plain text among others.

Image files

Supports image file types, such as .png and .jpeg

Video files

Audio files

Supports audio file types, such as .mp3, .mp4, and .wav

Document collaboration

Users can edit files and attach comments to files.

Shared folders

Users can create shared folders and invite other users or groups to collaborate by accessing or uploading files.

Access control

Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

Advanced security features

Includes advanced security features such as file encryption or remote data wipe.

Integrates with Google Drive

Integrates with Google's cloud storage platform, Google Drive.

Integrates with SharePoint

Device sync

Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

Web interface

A web interface, so that users can access files without installing anything.

File change notifications

Users receive notifications when files are changed by others.

Simultaneous editing

Multiple users (with editing access) can edit a file simultaneously.

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Symphony Symphony

Overview

What is Symphony Symphony?