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Synder Reviews and Ratings

Rating: 7 out of 10
Score
7 out of 10

Community insights

TrustRadius Insights for Synder are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Synder is a software that automates the process of importing transaction data from various platforms like Stripe, Square, PayPal, and others into Quickbooks. Users have found Synder to be highly effective in streamlining online order sales to Quickbooks, making it easier for accountants to manage. This automation not only saves users a significant amount of time but also ensures accuracy in the data transfer and reconciliation process. Small businesses using Synder to integrate with platforms such as OpenCart, Shopify, and WooCommerce have experienced automated transaction imports with high accuracy. The software eliminates the need for manual categorization of transactions in Quickbooks as Synder transfers all the necessary information. Users have also reported successful syncs of Stripe and PayPal data with Xero, providing automatic reconciliation capabilities. Overall, users appreciate the automation and time-saving features provided by Synder, which simplifies their accounting processes and provides them with an in-depth view of their businesses.

Reviews

2 Reviews

In my experience, Poor Service Unreasonable Support

Rating: 7 out of 10

Use Cases and Deployment Scope

Integration between Stripe and Quiclkbooks, elimates some QB coding and reconciliation

Pros

  • integration between Stripe and Quickbooks

Cons

  • Customer Support
  • Customer Satisfaction

Likelihood to Recommend

After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal. I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days. To which I responded, "I forgot just how easily the wrong response can destroy the possibility of future renewal, recommendation, customer retention, customer satisfaction and reviews." UPDATE: After submitting negative reviews, I recieved an email from elevated customer support teammate named "Renata" who asked pertintent questions about my cancelation. She reviewed and made an exception based on our circumstances and adjusted my annual plan to a monthly plan and processed a refund.

MB
Michael Brunson
Owner in Corporate at MBCG LLC (11-50 employees)
Vetted Review
Synder
5 years of experience

Great payment system

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Synder helps me organize payments received on other platforms. I don't have to manually look for each payment and manually register it.

Pros

  • sync paypal and Stripe
  • Quick links to receive payments

Cons

  • Add more payment gateways

Likelihood to Recommend

Suited for US and UK customers.

JE
Jorge Edel Aguilar Avendaño
CEO Veeme Media in Marketing at veeme media (1-10 employees)
Vetted Review
Synder
1 year of experience
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