Talkdesk Studio Reviews
Talkdesk Studio

Talkdesk StudioCompetitors and Alternatives

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Most Commonly Comparedto Talkdesk Studio

Best Talkdesk Studio Alternatives for Small Businesses

RingCentral Contact Center

Score 7.8 out of 10
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RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Call tracking

Popular Integrations

There is not enough information to display integrations.

Dragon Speech Recognition

Score 8.9 out of 10

Nuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.

Higher Rated Features

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Popular Integrations

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Best Talkdesk Studio Alternatives for Medium-sized Companies

Zoom Contact Center

Score 9.2 out of 10

Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements.

Higher Rated Features

  • Workforce Optimization (WFO)
  • Contact Center Software
  • Recording

Popular Integrations

There is not enough information to display integrations.

Genesys Cloud CX

Score 8.5 out of 10
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Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Warm transfer

Popular Integrations

There is not enough information to display integrations.

RingCentral Contact Center

Score 7.8 out of 10
Learn More

RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Call tracking

Popular Integrations

There is not enough information to display integrations.

Best Talkdesk Studio Alternatives for Enterprises

Verint Speech Analytics

Score 8.9 out of 10

Verint Speech Analytics is a tool used to transcribe and analyze millions of calls to discover customer insights and improve contact center performance in the cloud.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Genesys Cloud CX

Score 8.5 out of 10
Visit Website

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Warm transfer

Popular Integrations

There is not enough information to display integrations.

RingCentral Contact Center

Score 7.8 out of 10
Learn More

RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Call tracking

Popular Integrations

There is not enough information to display integrations.