Name: TekTape
Author: KaplanSoft

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TekTape by KaplanSoft is a SIP audio recorder and call detail records (CDR) generator designed for Windows. This software solution is intended for use by small to large companies in various professions and industries, such as telecommunications service providers, OEMs (Original Equipment Manufacturers), channel partners, and enterprises.

According to the vendor, TekTape offers features that allow for the recording of SIP audio, generation of detailed call records, and compatibility with Windows operating systems, including Windows Vista, Windows 7/8/10/11, and Windows 2008-2022 server. The software is said to have a user-friendly interface, customizable recording settings, and the ability to automatically start and stop recording based on predefined triggers. It also supports multiple recording formats and provides call filtering options. According to the vendor, users can monitor ongoing recording sessions in real-time and playback recorded calls directly from the software.

RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

Essentials (up to 20 users)

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RingEX

PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

Professional

PhoneBurner

TekTape

Call Recording

KaplanSoft

Features that allow the user to record voice and video calls, edit recordings, view recording analytics, and share recorded calls with others.

Pre-Scheduled Recording

The ability to set call recording for scheduled calls ahead of time.

On-Demand Call Recording

The ability to add the call recording software to live calls.

Audio and Video Call Recording

The call recording software will record both the audio and video for the call (e.g. slide decks or other presentations shared on the call will be captured in the recording).

Real-time Recording Controls

The ability to pause, stop, or start recording in real-time on live calls.

Cloud or Local Recording Storage

Recordings are saved either locally on your computer or to a public or private cloud storage space.

Call Transcription

A written transcript of the meeting is available for download. Some products use AI technology to produce more accurate written transcripts.

Recording Editing

The ability to edit the recording (e.g. cut out silent sections) and save the edited version.

Recording Sharing

The ability to share a call or meeting recording using a sharable link.

Call Recording Analytics

Some products provide call or meeting analytics that include speech and text analytics, sentiment analysis, and key phrases mentioned in the conversation.

Call Recording Dashboard

A dashboard showing all recorded calls filterable by rep name, account name, date of the call, etc.

Integration with Third-Party Systems

Allows the user to connect the software with other third-party platforms such as a sales dialer, sales engagement, or contact center software.

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TekTape

Overview

What is TekTape?