Name: ThreePBX
Author: ThreePBX

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

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ThreePBX is a solution offered by ThreePBX, LLC that aims to empower businesses with modern technology. According to the vendor, ThreePBX provides cloud-based phone systems, video surveillance solutions, digital marketing services, and video intercom and access control systems. The product is designed to cater to businesses of all sizes, including small and medium-sized enterprises as well as larger corporations. It is utilized by various professions and industries such as small businesses, enterprises, real estate, schools & daycares, and healthcare organizations.

## Key Features

**Cloud Based Phone System**: According to the vendor, ThreePBX's cloud-based phone system incorporates state-of-the-art VoIP technology for seamless communication. It offers features such as video calls, conference calls, instant messaging, and file sharing, aiming to boost productivity and enhance customer experience.

**Video Surveillance**: The vendor claims that ThreePBX's video surveillance solutions ensure vigilant monitoring of business property and operations. With high-tech camera surveillance, real-time monitoring, and remote access capabilities, it aims to enhance security. The product also utilizes sophisticated analytics and facial recognition for data-driven decision making.

**Digital Marketing**: ThreePBX's digital marketing services, as per the vendor, aim to transform businesses' digital presence. It offers expert website development services and effective strategies to streamline the marketing process. The product provides modern technology tools and features to reach a greater audience and enhance brand image.

**Video Intercom & Access Control**: According to the vendor, ThreePBX's video intercom and access control system enables remote communication, video calls, and door unlocking from anywhere. With 24/7 technical support and a fully customizable system, it offers multi-platform access and aims to ensure secure and reliable communication. The product enhances security with real-time monitoring and visitor history recording.

**Hardware Phones**: ThreePBX offers a wide range of VoIP phones compatible with its services, including models from Yealink, Cisco, Grandstream, Poly, and Snom. According to the vendor, these hardware phones aim to enhance collaboration and ensure seamless information delivery, resulting in better communication and limitless connectivity.

**Faxing Simplified**: The vendor claims that ThreePBX simplifies the faxing process with its digital faxing services. According to them, users can access incoming faxes in their email inbox and read them on any device. The product ensures secure faxing with encrypted data transmission and offers easy installation, reducing fax costs without the need for additional equipment.

**VoIP Integrations**: ThreePBX allows integration of its VoIP services with popular CRM solutions, as per the vendor. This integration aims to seamlessly connect business communications with CRM software, resulting in improved efficiency. The product offers click-to-call functionality within business applications, enhancing communication and streamlining workflow.

**Business Telephone System for Customer Service Centers**: ThreePBX's business telephone system, according to the vendor, enables the creation of a cloud-based customer service center for efficient support. It offers superior call quality, intelligent call routing, video conferencing, and real-time data management. Additional features include voicemail transcription and simultaneous call handling.

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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What is ThreePBX?