Name: VNCtalk
Author: Virtual Network Consult

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Emissions Management

Knowledge Management

Online Notary

Payment Facilitation

Enterprise

Accounting

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

App Development

Cloud Storage

Data Center Backup

Data Center Networking

Data Center Outsourcing (Canada)

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Mobile Data Security

Network Performance Monitoring

Secure Access Control

Service Virtualization

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Creative Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Predictive Sales Analytics

Sales Consulting

Sales Dialer

Sales Incentive Compensation Management

Sales Training

Sales

Virtualization Security

Security

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Revenue Cycle Management (RCM)

Shipping

eDiscovery

Vertical-Specific

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VNCtalk is an enterprise real-time communication solution designed by VNC - Virtual Network Consult AG to facilitate secure and efficient business communication. According to the vendor, the product offers a range of features including chat, video and audio conferencing, screen sharing, file sharing, and document collaboration. VNCtalk is intended for large organizations of any size and is used by various professions and industries such as IT professionals, sales and marketing teams, customer support teams, project management teams, healthcare organizations, system integrators, financial institutions, network organizations, telcos, and government agencies.

## Key Features

**Open Source**: According to the vendor, VNCtalk is built on transparent and auditable Open Source code, ensuring transparency and security.

**Customization**: VNCtalk offers a customizable user interface, allowing users to personalize their experience. The platform also supports extensible features, enabling integration with other VNClagoon products for enhanced functionality, as claimed by the vendor.

**Chat & Group Chat**: VNCtalk provides 1:1 or 1:n text chat capabilities, allowing users to stay in constant communication with their team, partners, and customers. Users can create group chats to collaborate with multiple individuals, with features such as rich text formatting, voice messages, and image previews, as stated by the vendor.

**Audio & Video Conferencing**: VNCtalk enables 1:1 or 1:n video and audio calls with high-quality audio and video resolution, promoting efficient and productive virtual meetings within teams, according to the vendor.

**Extensive File Sharing**: Users can easily send any file format to their chat partners and manage received files securely within VNCtalk, as claimed by the vendor.

**Document Collaboration**: VNCtalk supports remote collaboration through simultaneous document editing, making it easy for team members to work together on files and access information from any location, according to the vendor.

**Screen Sharing & Whiteboard**: VNCtalk allows screen sharing directly in the browser without the need for additional tools or plugins. Users can collaborate on whiteboards with images, shapes, and text, facilitating interactive and creative virtual meetings and workshops, as stated by the vendor.

**Directory Services**: VNCtalk seamlessly integrates with VNCdirectory, providing access to contacts, contact lists, and workgroups. Users can manage users, roles, permissions, and workflows with ease, according to the vendor.

**VNCtalk Web Client**: The VNCtalk Web Client offers fast access to all professional VNCtalk communication features, including chat, audio, and video conferences, in a standard browser. Users can access their entire workspace without the need for separate applications, as claimed by the vendor.

**VNCtalk Desktop Client**: The VNCtalk Desktop Client allows users to run VNCtalk as a separate application on their desktop PC, providing a dedicated access point for chats, video conferences, and other VNCtalk features, according to the vendor.

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Core

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Engage

Digital

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RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

Essentials (up to 20 users)

Standard

Premium

Ultimate

RingEX

VNCtalk

Companies offering UCaaS (Unified Communications as a Service) present a combination of a software platform and outsourcing of responsibility for enterprise messaging, voice, conferencing, and (fairly well) all communication technology, primarily to prevent front-loading of costs and gain cost-control thereafter, and also to provide users with a standardized, reliable service.

Unified Communications as a Service (UCaaS)

Virtual Network Consult

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

Business SMS/External Messaging

Online Fax

Ability to send and receive faxes over the internet

Voicemail Transcription

AI-powered voice-to-text transcription of voicemails

Mobile apps

Mobile app for iOS

Mobile app for Android

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

High quality audio

High quality audio connection is consistently available, with few or no interruptions.

High quality video

High quality video connection is consistently available, with few or no interruptions.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

Record meetings / events

Meetings and webinars can be recorded for playback.

Screen Sharing

Features related to remote screen sharing capabilities.

Desktop sharing

Presenters can remotely share a view of their desktop with attendees.

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

Centralized communications management

All voice, chat, and video features can be managed from one central platform.

Team messaging

Team members can send each other messages.

Team document sharing

Documents can be shared with other team members.

Call and meeting analytics

Analytics and reporting are available about both calls and meetings.

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VNCtalk

Overview

What is VNCtalk?