Name: VOXOX
Price: 12 USD
Author: Voxox

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

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VOXOX is an all-in-one communication platform designed to meet the needs of entrepreneurs and remote workers. According to the vendor, VOXOX offers voice and text automation tools that can benefit start-ups and small businesses in various professions and industries, including entrepreneurs, remote workers, real estate, retailers, and non-profits.

## Key Features

**Automated Receptionists**: According to the vendor, VOXOX provides automated receptionists that can answer missed calls, ensuring that customers are attended to. Customers can switch to text by pressing a number, allowing for seamless communication. The receptionist menu can be customized to include options for common customer requests.

**Text Autoresponses**: VOXOX allows users to set up text autoresponses to reply to customers when they are unable to respond. According to the vendor, this feature helps maintain communication and provides a professional touch to customer interactions. It can save time by automating responses to frequently asked questions.

**Two-Way Texting**: According to the vendor, VOXOX enables customers to reach businesses instantly through text messages, facilitating real-time communication. This feature allows for efficient and convenient customer support, ensuring prompt addressing of their needs. It provides a channel for customers to ask questions, make inquiries, or provide feedback.

**Business Hours**: VOXOX offers a business hours feature that allows users to set specific hours for receiving calls and messages. According to the vendor, this feature helps maintain work-life balance and sets clear expectations for customer communication.

**Automated SMS Campaigns**: According to the vendor, VOXOX allows users to set up automated SMS campaigns to engage customers. This feature enables the easy creation and execution of text marketing campaigns, promoting products or services directly to the customer base. It aims to increase customer engagement and generate higher open rates compared to other marketing channels.

**Increase engagement with business texting**: VOXOX offers business texting with high open rates, according to the vendor. They claim that 98% of texts are opened within 3 minutes. This feature aims to connect businesses with customers more effectively and ensure prompt message visibility, helping build stronger relationships.

**Work from anywhere with mobile device**: VOXOX enables users to work and manage their business from a mobile device. According to the vendor, this feature provides flexibility and convenience, eliminating the need for a physical office space and allowing for remote work. It aims to increase productivity and efficiency.

**Automate simple marketing tasks with SMS and voice automation features**: VOXOX offers SMS and voice automation features that can help automate repetitive marketing tasks, according to the vendor. This includes sending out promotional messages or reminders to customers, streamlining marketing efforts, and ensuring consistent and timely communication with the customer base.

**Text Marketing for Start-ups**: According to the vendor, VOXOX allows start-ups to set up engaging and targeted text marketing campaigns. This feature aims to promote products or services and establish a strong customer base through personalized marketing efforts.

**Toll-Free, Local, or Vanity Numbers**: VOXOX offers the option to choose toll-free, local, or vanity numbers for businesses, according to the vendor. This feature aims to establish a professional image and provide a convenient contact option for customers.

Basic

Telonium is a telephony and VoIP software solution from Telonium.

Regular Extension

Virtual Extension

Call Recording

Telonium

Essential

Advanced

Complete

FluentCloud

VOXOX

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Voxox

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Overview

What is VOXOX?