TrustRadius
Asset management / recovery / and loss prevention - All-in-one Service
https://www.trustradius.com/unified-endpoint-management-uemAbsoluteUnspecified9.36101
Stanley Dixon profile photo
March 14, 2018

Asset management / recovery / and loss prevention - All-in-one Service

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Absolute Data and Device Security (DDS)

We were suffering from asset loss in our charter schools. Inventory was not being tracked at our remote sites since there was no tech staff on site. So to take matters into our own hands we deployed Absolute. I also brought Loss-Prevention team members from our retail stores to help.

I set up geofences for our school buildings and alerts, so even if our staff did not report an asset stolen (student computer), we would receive an alert that a computer had left without permission. A police report could be filed and recovery could begin. We were also able to lock and display messages remotely in the case a computer was not actually stolen, the end user could call the number on the screen and it was a quick process to verify the user and unlock the machine. We recovered multiple assets and disrupted the theft that was occurring and have significantly decreased missing inventory.

We were also able to set alerts for staff machines in case of theft and system changes and remotely wipe sensitive data. I was very happy with the product and it achieved the goals of the roll out.
  • I tracked a stolen computer all the way to Africa from USA and disabled it.
  • I set up geofences with alerts. As soon as a computer got a wifi connection outside of our fences it would email me its current location.
  • Absolute's persistent technology was helpful. -Even when a pawn shop would attempt to "wipe" a device before getting it online, as soon as it got online it notified me of the OS re-installation and current location. We could call authorities and they could recover the device for us. And they were happy it made their job easier and deterred the pawn shop from reselling stolen devices.
  • I never ran into a case where Absolute needed to be improved. In our case our devices did not have cellular service so we had to wait for wifi to be accessed.
  • Recovery of stolen assets.
  • After recovering a few devices and students becoming aware of Absolute being deployed, it had a prevention effect deterring additional theft.
  • It deterred pawn shops from accepting our stolen machines.
Absolute is less appropriate for antiquated machines which run slow or at end of life.