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Couldn't have done it without you!
February 20, 2017

Couldn't have done it without you!

Christopher Conner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

Astute Solutions offers a cloud-based, SaaS suite of products serving global consumer brands. Our products include CRM, SRM and KM platforms to enable multichannel contact with our customer's consumer base.

All platforms are hosted within Amazon's AWS cloud environment and are multi-tenant in nature. We maintain a presence in several AWS regions and support international business operations across a number of industries.
  • I was really pleased with the initial setup, configuration and ease of use.
  • The integration with Amazon AWS is great... the level of detail is perfect for our needs.
  • The correlation and alerting capabilities are really helpful.
  • The documentation could be more detailed.
  • Customization can be a bit cumbersome. Adding correlation rules, etc.
  • More dashboard capabilities would be welcome when working with larger groups of events.
Far more "bang for the buck" and much simpler to install and maintain than any of the competitors out there.
Again, the integration with AWS is great. Especially when you are using a larger number of Amazon's core services. By strategically leveraging Amazon's core event streams and the aggregation and correlation in the AlienVault product, I'm able to gain insight that would have been much more difficult to achieve in a traditional Data Center implementation.