Great product soon to be abandoned and destroyed by the new absentee ownership

We used AlienVault for a few years and were very satisfied with the product. Then, they got bought by AT&T and we are now in contractual and legal hell. In the past, both companies made changes to the operating agreements to meet our needs; AlienVault was good at helping us with regulatory requirements. This time during the contract renewal, they made promises about updating agreements again, but somewhere this got lost when both or customer manager and sales representative changed three times in short succession. Then, the legal team refused to even speak with us even after they originally agreed to during the negotiation. So, we've been ignored for months by multiple groups with no meeting scheduled all because their legal team is busy updating legal agreements due to the merger, which is exactly what we want! Another thing to consider: more marketing emails from all the other companies in the AT&T family, get your spam filters ready. Overall: good product, but we've spent more effort on managing the relationship than this is worth. We will consider other, even more expensive options, whose TCO will, in the end, be lower.