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AlienVault USM
August 19, 2019

AlienVault USM

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

It addresses the issue of automatic discovery of hardware and software assets across the network, along with automated vulnerability scans of each asset, and integrated threat intelligence. Along with that, information about network activity is gathered and presented in a clear way, with automated integration with the Open Threat Exchange. Fantastic.
  • Automatic discovery of hardware
  • Automatic discovery of software
  • Vulnerability scans
  • Network threat intelligence
  • Installation issues
  • Need more help from staff at customer support rather than insisting everything is fine.
  • Problems with the system needing to reboot any time an upgrade happens at AV.
It's great if a company wants to integrate software and hardware asset discovery, vulnerability scans, and network activity notifications into a single pane of glass. It's not useful for companies which don't have experienced staff who are able to be trained on how to set it up.