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AlienVault Review
September 05, 2019

AlienVault Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

AlienVault USM is used by our organization as a SIEM tool collecting logs for audit-related servers. It is used by IT Governance across the enterprise on our in-scope systems. It helps collect system logs and helps us look for irregularities in logins.
  • It is very simple to set up SIEM.
  • It provides the basics of a SIEM really well.
  • It provides vulnerability analysis.
  • Custom reporting could use some improvement.
  • SIEM basics such as the last time a system reported in logs are nowhere to be found.
  • When entering support tickets, it is really difficult to be able to talk to an engineer about your issues.
  • The SaaS version seems to be up and down a lot with all the maintenance done on the system.
  • The SaaS version has a difficult time working with logs from midrange systems unless you buy a very expensive 3rd party tool.
We selected AlienVault USM because it was a lot less expensive than many other SIEM tools in the marketplace.
It's well suited to a smaller corporate environment whose SIEM and vulnerability scanning needs are less taxing. But for large corporate environments, separate tools are a better way to go.